News

Retail pays lips service to putting customer first

Retailers regard ‘customer centricity’ as increasingly vital, but haven’t made much progress with implementing it, new survey finds

John Lewis boosts in-store marketing with new print technology

27 colour devices installed in department stores to produce promotional material

Digital Window acquires Buy.at

London-based Digital Window creates UK’s largest affiliate marketing network

Content filtering exposes Argos customer card details

Cybercriminals can exploit unencrypted HTML content warns web and email security expert

New Grocery Supplier Code of Practice launched

Mark Thorpe, UK managing at Stibo Systems discusses why leading retailers have nothing to fear from GSCOP

myclimate verifies food product lifecycle tool

Carbonostics is approved by independent, third-party climate protection organisation

New John Lewis warehouse systems helps achieve record sales

Brand new distribution centre gave multichannel brand the edge during key trading season

House of Holland teams with BlackBerry for front-row shopping

Pioneering app for BlackBerry Smartphones allows customers to buy House of Holland designs as they hit the runway

Multichannel retail IT must optimise picking

Andrew Southgate, Zetes sales director argues why multichannel retailers need technology to optimise their order pricking processes

House of Holland teams with BlackBerry for front-row shopping

Pioneering app for BlackBerry Smartphones allows customers to buy House of Holland designs as they hit the runway

Poorly performing websites costing retailers up to £5.65bn per year

Research reveals ongoing user frustrations with slow loading multimedia content

Burberry takes London Fashion Week 3D in global broadcast

Fashion house is first to broadcast collection live in a simultaneous global 3D broadcast

Report assesses microSD impact on NFC adoption

Provides fresh insight into the role of the microSD card in the future of the NFC market   Management consultancy firm The Human Chain recently launched a report into the impact of microSD cards enabled with near-field communications (NFC) capability on contactless application adoption in March 2010.   The report, entitled NFC microSD card – Stepping Stone or Standard?, is authored by Dr Nick Spencer, senior consultant and Tim Jefferson, managing director of The Human Chain.  

Product placement tracking system launched

A system for analysing product placement effectiveness in TV programmes is brought to market

Virgin Media boosts online customer experience

Zeus software helps quadplay telecoms provider deliver excellent online service

B&Q fixes it to give online customers a voice

Social commerce software open up web channel to full suite of social interactions

John Lewis stores at highest levels

Logistics supplier handling solution meets challenge of multichannel retailer’s warehousing operations

New comms helps Charles Clinkard stride forward

Specialist shoe retailer enjoys continued store connectivity with store comms contract renewal

K3 expands Microsoft Dynamics retail practice

UK provider of retail solutions based on Microsoft technology renews technology commitment, wining Buy as You View with Dynamics AX launch

German toy retailer installs DC sorting system

Provider to install ‘green’ high-speed sorter in new distribution centre for myToys.de