Articles tagged #BI
Found 532 matching articles. Showing page 1 of 45.
#Butter Beans
London café adopts cashless EPoS integration
Published 17.04.14 by Retail Technology
Butter Beans adopts PayPal on its new till system to speed coffee shop transactions as well increase customer engagement and loyalty#EuroShop
EuroShop 2011: international trade fair preview
Published 26.11.10 by Retail Technology
EuroShop 2011 in Düsseldorf: The Mecca of the Global Retail Industry, with a supporting programme for high-calibre forums, coveted awards and innovative special instore shows
#NFC
Will NFC become the m-commerce standard?
Published 17.04.13 by Retail Technology
With NFC-enabled phones set to exceed 500 million by 2014, the Retail Technology homepage poll asked signage expert Mark Bartlett if he is betting the comms technology will become standard #Argos
Argos implements task management instore
Published 12.12.09 by Retail Technology
Leading High Street and multichannel retailer, Argos has implemented Reflexis Task Manager across 700 stores in 15 weeks to improve efficiency of communication and visibility of task execution.
#Phones 4u
Phones 4u optimises store performance for growth
Published 03.01.10 by Retail Technology
Phones 4u selects new store applications to drive initiatives around store performance and support business growth#mobile
The mobile revolution in retail
Published 26.02.13 by Retail Technology
Web design expert Mark Curtis discusses the influence of mobile services on the shopping experience and what retailers need to do to take advantage of this trend#Survey
Survey: consumers distrust call centre security
Published 11.03.13 by Retail Technology
Banks, retailers and mobile operators fare poorly in consumer perception stakes, as six million end relationship with organisations each year due to call centre security concerns#Mobile
Research: mobile closes in online
Published 28.02.13 by Retail Technology
Customer satisfaction gap between mobile and traditional retail websites narrows, according to the latest survey of customers using the top 40 m-commerce sites in the UK#Customer service
Why modern customer service has to be omnichannel
Published 09.04.13 by Retail Technology
Mike Hughes, customer contact specialist, argues that retailers must adopt an omnichannel, 'big data' approach to meet modern customer service demands#Co-operative
The Co-operative deploys new handhelds
Published 08.04.13 by Retail Technology
Food store chain improves customer service with queue-busting and replenishment capabilities through new mobile device roll out#Bristan
STUDY: Bristan updates customer contact
Published 09.04.13 by Retail Technology
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy#Eco
Retailers to share eco-tech know
Published 16.04.13 by Retail Technology
Eco Technology Show seminar and conference programmes attract industry leaders to present best-practice strategic insight, including Kingfisher and IKEA UK