Articles tagged #CHATBOT
Found 3 matching articles.
#Amazon
Amazon invests in chatbot technology
Published 22.09.16 by Retail Technology
Amazon has joined the rush to buy chatbot technology with the acquisition of artificial intelligence company Angel.ai, according to Tech Crunch#Chatbots
Chatbots not just for customers
Published 18.04.18 by Retail Technology
Chatbots are growing in popularity throughout retail but are they just for customers? Parham Saebi, head of client services at Arvato UK & Ireland, believes they have just as vital a role in supporting retail staff too#Chatbots
Debunking chatbot myths
Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting