Articles tagged #CUSTOMER SERVICE
Found 22 matching articles. Showing page 2 of 2.
#e-commerce
Newegg expands into Ireland
Published 14.08.14 by Retail Technology
The online tech retailer has also launched online stores in India, The Netherlands, New Zealand, Poland and Singapore#John Lewis
Click & collect for John Lewis and CollectPlus
Published 21.08.14 by Retail Technology
Online customers of the UK retailer can collect items at locations on the CollectPlus network#CarShop
CarShop provides ‘wholistic’ car buying experience
Published 08.09.14 by Retail Technology
Car supermarket group deploys retail solution for tracking and managing end-to-end customer journey #Westbridge Furniture Designs
Westbridge Furniture Designs does cloud
Published 08.09.14 by Retail Technology
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat#Barbour
Barbour updates management software
Published 25.03.13 by Retail Technology
British lifestyle rolls brand Yourcegid Retail to support rapid expansion in the US and Europe and improve customer support#CSL
CSL develops instore digital sales tool
Published 21.03.13 by Retail Technology
Furniture retailer launches new instore technology to help make its entire range available to customers, while supporting enhanced service levels#Hamleys
CASE STUDY: Hamleys slashes costs with new customer tool
Published 26.10.17 by Retail Technology
Toy retailer Hamleys boosts agent morale and sees 50% reduction in costs with new customer support tool#Customer service
Small retailers, big future?
Published 28.10.18 by Retail Technology
Elite retailers are using cutting edge solutions to keep customers happy, but what does the future of customer service look like for small retailers? Nikki Flanders, COO, Opus Energy, takes a look#Missguided
Missguided tech to boost customer service
Published 01.05.19 by Retail Technology
Fashion retailer Missguided is looking to raise its customer service score by 20% with new customer experience software#NRF
NRF 2024: Tech challenges retailers to work smarter
Published 25.01.24 by Miya Knights, Publisher
Artificial intelligence, retail media and cloud migration top tech developments featured at annual US trade show