Articles tagged #GENE
Found 11 matching articles.
#Communications
Consumers expect cross-channel comms
Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications#e-commerce
Should e-commerce companies target specialist marketplaces?
Published 02.07.14 by Retail Technology
In answer to our homepage poll, a marketplace distribution expert debates whether e-commerce companies should target specialist marketplaces.#Westbridge Furniture Designs
Westbridge Furniture Designs does cloud
Published 08.09.14 by Retail Technology
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat#Marks & Spencer
Accurate inventory tracking benefits M&S
Published 18.02.14 by Retail Technology
UK retailer reports on achieving 100% item-level RFID adoption to enhance supply chain efficiency, increase product availability and drive sales growth #Dollar General
Dollar rises with surveillance
Published 14.03.17 by Retail Technology
US general store Dollar General is implementing Electronic Article Surveillance (EAS) pedestals and deactivation systems at its stores #Millennials
Connecting with the iGeneration
Published 18.08.17 by Retail Technology
While retailers are focussing on millennials are they missing out on reaching the increasingly crucial always connected iGeneration? Taptica strategic partnership lead Amit Dar thinks so and reveals how to reach them#M&S
CASE STUDY: M&S connects touch points to grow revenue
Published 12.07.18 by Retail Technology
Marks & Spencer (M&S) has transformed service and grown revenue by integrating every customer touchpoint#Temple Spa
Temple Spa gets mobile boost
Published 18.07.18 by Retail Technology
Luxury skincare and spa brand Temple Spa has doubled mobile revenue after upgrading its ecommerce offering#Chatbots
Debunking chatbot myths
Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting
#personalisation
Generation Tux adds offline showroom
Published 18.03.24 by Retail Technology
Online suit and tuxedo rental retailer Generation Tux has opened a new showroom in Columbus, Ohio with more to come#AI
Panel considers AI impact on ecommerce
Published 25.03.24 by Retail Technology
Ecommerce operators convened in Manchester to discuss what AI means for the future of ecommerce.