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Articles tagged #ONS

Found 243 matching articles. Showing page 1 of 21.

#NFC

Will NFC become the m-commerce standard?

Published 17.04.13 by Retail Technology
With NFC-enabled phones set to exceed 500 million by 2014, the Retail Technology homepage poll asked signage expert Mark Bartlett if he is betting the comms technology will become standard
#Bristan

STUDY: Bristan updates customer contact

Published 09.04.13 by Retail Technology
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy
#GS1

GS1 UK unveils consumer-centric 2013 event

Published 12.04.13 by Retail Technology
Annual supply chain retail conference and exhibition is this year sponsored by Commerce Connections, Data Interchange, Lansa, Wesupply and Zebra
#Contact

Contact centres hold service key

Published 10.04.13 by Retail Technology
As customer service becomes a key differentiator, retail brands are demanding their call centres work even harder, according to contact centre technology expert, Joe Doyle in the next in a series of expert comment
#Webb-Morgan

Store retailers drive customer experience focus

Published 16.04.13 by Retail Technology
Business blogger, Megan Webb-Morgan argues the importance of technology in helping retail brands focus on customer experience as a differentiator
#BlackBerry

BlackBerry supersizes signage instore

Published 15.04.13 by Retail Technology
New 10-foot high videowall replicates BlackBerry Z10 smartphone and delivers footfall for mobile handset maker on the UK High Street
#Customer

Poor service loses UK e-retail £20bn

Published 12.04.13 by Retail Technology
Rude, slow and sloppy online responses affect 65% of online shoppers according to survey carried out by online customer helpdesk provider for small-to-midsized businesses
#Wi-Fi

UK stores fail to offer free Wi-Fi

Published 19.04.13 by Retail Technology
A new survey has found, despite a number of retail and hospitality companies taking the lead, the majority of major UK retailers do not offer free instore Wi-Fi
#Delivery

SURVEY: 21% of retailers’ deliveries fail

Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say ‘lack of notification about delays’ are a problem
#Morrisons

Morrisons specs up Nutmeg systems

Published 06.03.13 by Retail Technology
Leading supermarket retailer selects supply chain solution to facilitate new clothing venture being rolled out to its stores and a future online channel
#Communications

Consumers expect cross-channel comms

Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications
#Unilever

Unilever gets rapid social roll out

Published 21.05.13 by Retail Technology
Works with systems integrator to build digital social platform for global consumer marketing communications in three months