Articles tagged #ONS
Found 280 matching articles. Showing page 1 of 24.
#NFC
Will NFC become the m-commerce standard?
Published 17.04.13 by Retail Technology
With NFC-enabled phones set to exceed 500 million by 2014, the Retail Technology homepage poll asked signage expert Mark Bartlett if he is betting the comms technology will become standard #Bristan
STUDY: Bristan updates customer contact
Published 09.04.13 by Retail Technology
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy#GS1
GS1 UK unveils consumer-centric 2013 event
Published 12.04.13 by Retail Technology
Annual supply chain retail conference and exhibition is this year sponsored by Commerce Connections, Data Interchange, Lansa, Wesupply and Zebra#Contact
Contact centres hold service key
Published 10.04.13 by Retail Technology
As customer service becomes a key differentiator, retail brands are demanding their call centres work even harder, according to contact centre technology expert, Joe Doyle in the next in a series of expert comment#Webb-Morgan
Store retailers drive customer experience focus
Published 16.04.13 by Retail Technology
Business blogger, Megan Webb-Morgan argues the importance of technology in helping retail brands focus on customer experience as a differentiator#BlackBerry
BlackBerry supersizes signage instore
Published 15.04.13 by Retail Technology
New 10-foot high videowall replicates BlackBerry Z10 smartphone and delivers footfall for mobile handset maker on the UK High Street#Customer
Poor service loses UK e-retail £20bn
Published 12.04.13 by Retail Technology
Rude, slow and sloppy online responses affect 65% of online shoppers according to survey carried out by online customer helpdesk provider for small-to-midsized businesses#Wi-Fi
UK stores fail to offer free Wi-Fi
Published 19.04.13 by Retail Technology
A new survey has found, despite a number of retail and hospitality companies taking the lead, the majority of major UK retailers do not offer free instore Wi-Fi#Delivery
SURVEY: 21% of retailers deliveries fail
Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say lack of notification about delays are a problem#Morrisons
Morrisons specs up Nutmeg systems
Published 06.03.13 by Retail Technology
Leading supermarket retailer selects supply chain solution to facilitate new clothing venture being rolled out to its stores and a future online channel#Communications
Consumers expect cross-channel comms
Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications#Unilever
Unilever gets rapid social roll out
Published 21.05.13 by Retail Technology
Works with systems integrator to build digital social platform for global consumer marketing communications in three months