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Articles tagged #CRM

Found 37 matching articles. Showing page 1 of 4.

#SAP

Industry digests SAP hybris acquisition

Published 11.06.13 by Retail Technology
ERP giant will take aim at IBM, Oracle and other management suites if it can effectively assimilate its new e-commerce buy
#Phones 4u

Phones 4u optimises store performance for growth

Published 03.01.10 by Retail Technology
Phones 4u selects new store applications to drive initiatives around store performance and support business growth
#Millet Sports

STUDY: Millet Sports tests web experience

Published 21.10.13 by Retail Technology
Multivariate testing technology is helping an online sportswear retailer provide the optimal customer experience and stay ahead of the competition
#Asda

Asda launches self-scanning instore app

Published 14.05.13 by Retail Technology
Smartphone application enables customers to use own device to scan as they shop and also check out, saving time and generating valuable data for the supermarket retailer
#Unilever

Unilever gets rapid social roll out

Published 21.05.13 by Retail Technology
Works with systems integrator to build digital social platform for global consumer marketing communications in three months
#Just Eat

Sales automation supports Just Eat expansion

Published 30.07.13 by Retail Technology
Cloud-based customer relationship management helps fast-growing online service cook up a storm in the takeaway market
#Personalisation

How personal is personalisation?

Published 11.09.13 by Retail Technology
In line with RetailTechnology.co.uk’s homepage poll, Bruce D'Ambrosio, the ‘godfather of personalisation,’ discusses the difference between personalisation and segmentation
#Conference

Retail IT provides topical discussion

Published 05.11.13 by Retail Technology
Click and collect, omnichannel retailing, email marketing, e-commerce web design and stock control explored recently at this year’s Retail IT conference
#Ted Baker

Ted Baker launches new e-commerce site

Published 08.11.13 by Retail Technology
Design-led fashion brand overhauls its online shopping channel with a new user experience designed to easily tailor content to appeal to its international customer base
#Data

Consumer trust plummets to 10-year low

Published 09.12.13 by Retail Technology
New research finds only 9% of consumers have faith in brands to keep their data secure in the wake of a number of recent privacy and security scandals
#Customer service

Survey: Poor multichannel service costs custom

Published 30.01.14 by Retail Technology
Consumers express frustration when the service they receive does not take account of previous contact through another channel
#Fashion

STUDY: CRM gives The Chapar its edge

Published 07.02.14 by Retail Technology
Innovative online men's personal online shopping service stays a cut above the rest by matching clients' preferences using customer relationship management software