Articles tagged #CX
Found 41 matching articles. Showing page 4 of 4.
#CX
Wren Kitchens’ new vision for CX
Published 20.12.22 by Retail Technology
Kitchen retailer Wren Kitchens has added new media experience solutions to deliver visual-first customer experiences at scale#Data
Forever 21 enhances CX with data platform
Published 13.06.23 by Retail Technology
Fashion brand Forever 21 is deploying a new customer data platform to build long-term customer loyalty and drive revenue#CX
Taking a human-centric approach to customer experience
Published 03.10.23 by Retail Technology
With focus driven away from the high street during the COVID-19 pandemic, and economic pressures forcing consumers to reconsider their spending-habits, retailers have found brand loyalty to be steadily decreasing over recent years, writes Nikki Flavell, retail client director for SAS UK & Ireland#ExtraMile
ExtraMile upgrades customer service
Published 24.01.24 by Retail Technology
State-of-the-art Samsung displays will enhance customer service at ExtraMile US convenience stores through dynamic merchandising, social media content and the use of digital humans#BT
Driving increased customer experience and engagement
Published 06.03.24 by BT
The retail industry is undergoing significant transformation, driven by changes in consumer behaviour, technology, the ongoing cost-of-living crisis and the need to deliver on sustainability