Articles tagged #ENGAGEMENT

Found 18 matching articles. Showing page 1 of 2.

Contact centres hold service key

Published 10.04.13 by Retail Technology

As customer service becomes a key differentiator, retail brands are demanding their call centres work even harder, according to contact centre technology expert, Joe Doyle in the next in a series of expert comment

#Bassbuds

Bassbuds increases social media buzz

Published 21.06.13 by Retail Technology

Online retailer boosts customer engagement and conversions with new social marketing platform, with a 5-10% monthly increase in sales

#Survey

EXCLUSIVE: US consumers value retail Wi-Fi

Published 10.01.14 by Retail Technology

Results of an exclusive shopper survey reveal why offering free public Wi-Fi in retail spaces in a growing trend on both sides of the Atlantic

#Godiva

Godiva makes social media appointment

Published 09.01.14 by Retail Technology

Selection of UK agency supports international expansion plans for social strategy that reflects core marketing objectives and establishes strong presence

#Tesco

Tesco reveals digital signage roll out

Published 05.03.14 by Retail Technology

Leading grocer provides details on its award-winning project to install digital signage in its off licence stores throughout the UK

#Social

The three stages of social

Published 28.03.14 by Retail Technology

Social sales and marketing expert Gideon Lask takes a look at who's who in terms of using social networking to increase brand engagement, customer advocacy and profits from online

#Tesco