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Articles tagged #ENGAGEMENT

Found 18 matching articles. Showing page 1 of 2.

#Contact

Contact centres hold service key

Published 10.04.13 by Retail Technology
As customer service becomes a key differentiator, retail brands are demanding their call centres work even harder, according to contact centre technology expert, Joe Doyle in the next in a series of expert comment
#Bassbuds

Bassbuds increases social media buzz

Published 21.06.13 by Retail Technology
Online retailer boosts customer engagement and conversions with new social marketing platform, with a 5-10% monthly increase in sales
#Survey

EXCLUSIVE: US consumers value retail Wi-Fi

Published 10.01.14 by Retail Technology
Results of an exclusive shopper survey reveal why offering free public Wi-Fi in retail spaces in a growing trend on both sides of the Atlantic
#Godiva

Godiva makes social media appointment

Published 09.01.14 by Retail Technology
Selection of UK agency supports international expansion plans for social strategy that reflects core marketing objectives and establishes strong presence
#Tesco

Tesco reveals digital signage roll out

Published 05.03.14 by Retail Technology
Leading grocer provides details on its award-winning project to install digital signage in its off licence stores throughout the UK
#Social

The three stages of social

Published 28.03.14 by Retail Technology
Social sales and marketing expert Gideon Lask takes a look at who's who in terms of using social networking to increase brand engagement, customer advocacy and profits from online
#Tesco

Tesco confirms Wi-Fi pilot

Published 26.07.11 by Retail Technology
CIO confirms offer of wireless internet access throughout its stores to boost customer engagement levels
#Ted Baker

Ted Baker to offer instore Wi-Fi with The Cloud

Published 08.12.11 by Retail Technology
Lifestyle fashion brand to provide mobile internet access, including via Wi-Fi enabled store devices
#Fortnum & Mason

Fortnum & Mason engages with technology

Published 07.12.17 by Retail Technology
Famous luxury retailer Fortnum & Mason is implementing new real-time customer engagement technology
#Farmdrop

Farmdrop looks to grow engagement

Published 17.08.18 by Retail Technology
Online ethical grocer Farmdrop is implementing new software to help drive customer engagement
#Michael Kors

Michael Kors pilots new platform

Published 11.12.18 by Retail Technology
Luxury retailer Michael Kors is piloting a new platform for next generation customer engagement
#Flooringsupplies.co.uk

Flooringsupplies.co.uk moves to live engagement

Published 20.02.19 by Retail Technology
Online flooring retailer Flooringsupplies.co.uk has selected a new live engagement platform to offer text and video chat to customers