Articles tagged #LEADERSHIP
Found 3 matching articles.
#Customer service
Survey: Poor multichannel service costs custom
Published 30.01.14 by Retail Technology
Consumers express frustration when the service they receive does not take account of previous contact through another channel#Leadership
Leading the way
Published 22.03.19 by Retail Technology
Creating a seamless omnichannel experience for consumers is essential, but whatÂ’s the secret to a successful strategy? It all comes down to leadership says Claire Stewart from Berwick Partners#World Retail Congress
World Retail Congress 2023: Transforming for resilience
Published 27.04.23 by Miya Knights, Publisher
Purpose, resilience and transformation emerged as the key themes shaping retail priorities and technology investments, Retail Technology discovered in Barcelona this week