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Articles tagged #REDWOOD

Found 3 matching articles.

#Customer service

UK consumers expect ‘bricks and clicks’ integration

Published 19.04.13 by Retail Technology
New survey finds customers are seeking consistency, not complications, and reveals their pet peeves from interactions across the platforms and locations of retail brands
#Customer

2014: The year of innovative customer service

Published 21.03.14 by Retail Technology
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014
#Asda

Asda launches click, commute and collect

Published 20.11.13 by Retail Technology
UK supermarket introduces same-day click & collect service to offer new shopping convenience service in partnership with London transport authority