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Tumi selects global strategic e-commerce partner

Published 16.12.09 by Retail Technology
Accessories brand to re-platform web stores as part of multi-year agreement, including technology, customer care and marketing services  

Chivas Brothers drinks to better IT processes

Published 16.12.09 by Retail Technology
Leading Scotch whisky and premium gin producer to automate application workload and enhance enterprise resource planning (ERP)  

New Look signs up for major till systems update

Published 15.12.09 by Retail Technology
New Look has awarded a contract worth £2.4 million for the supply of point-of-sale (PoS) systems and service implementation   New Look one of Europe’s largest fashion retailers has upgraded all of its existing and new store formats with the DigiPoS Retail Blade PoS system. This now brings all stores on to a consistent platform with 4,500 systems in the UK and Europe.

Survey: Nearly half RFID users to increase budgets in 2010

Published 15.12.09 by Retail Technology
Annual comprehensive survey of companies currently using, deploying, or piloting/evaluating radio frequency identification (RFID)   This year more than 115 qualified organisations from across the world responded to ABI Research’s annual RFID end-user survey.  

Shavlik delivers first agentless XPe device patching system

Published 15.12.09 by Retail Technology
Shavlik Technologies has debuted a new agentless system to manage patching Windows XP Embedded (XPe) devices commonly used in a host of thin client devices common to retail, hospitality and entertainment industries  

New EPoS system helps get world SNOG-ing

Published 15.12.09 by Retail Technology
PXtech has won the contract to supply a complete scalable electronic point-of-sale (EPoS) system for the new chain of SNOG Pure Frozen Yogurt stores.  

Sporting Index selects high performance grid

Published 15.12.09 by Retail Technology
Global sports spread-betting firm, Sporting Index has selected Platform Computing for high-performance grid computing to support its risk and analytics systems   The company is using Platform Symphony grid management software to increase the volume of transactions and event updates that it is able to handle, in order to underpin its expansion plans.  

United Biscuits extends procurement services contract

Published 15.12.09 by Retail Technology
United Biscuits has extended its procurement services contract with procurement solutions company, 4C Associates, expanding its total spend management for the company to over £170 million a year across UK and Northern Europe  

Robert Dyas printers become fixture in-store

Published 15.12.09 by Retail Technology
Home and gardenware retailer, Robert Dyas has standardised its UK store printing estate, in preparation for major signage and ticketing deployment.   The retailer has just completed the roll out of 110 B6500 A4 mono printers from OKI Printing Solutions. OKI channel partner, Azurri installed one of the devices in every Robert Dyas store in the UK.  

Comet PPC initiative wins 2009 Econsultancy innovation award

Published 15.12.09 by Retail Technology
Judging panel says Summit achieved “truly innovative integration with a traditional retailer” for paid search initiative   Summit, strategic online marketing and e-commerce agency for retailers and Comet, the electrical retailer, have won Econsultancy’s 2009 Innovation Award in the paid search and pay-per-click (PPC) category.  

Blacks Leisure picks Empathica to deliver customer insight

Published 15.12.09 by Retail Technology
Leading outdoor goods retailer embarks on customer insight programme with customer experience management expert   Blacks Leisure Group’s programme with Empathica will cover 208 of its Blacks and Millets stores in an effort to gain valuable customer feedback that will enable it to improve its customer service offering.  

Mobile coupon poised for growth, analyst reports

Published 15.12.09 by Retail Technology
Mobile apps revolution helps push mobile coupons market to tipping point, says Juniper Research  

Sluggish websites threaten UK retail Christmas bonanza

Published 15.12.09 by Retail Technology
70% of UK shoppers plan to spend more than £200 online in the run up to Christmas, but only if the sites work  

Wicked Uncle appoints viral marketing partner

Published 12.12.09 by Retail Technology
Wicked Uncle, the gift website specialising in the latest and most popular children's gifts, has appointed viral and digital marketing agency TAMBA to create a viral game to attract new customers and increase the company's online presence.  

Online retailers failing to exploit website potential

Published 12.12.09 by Retail Technology
Many UK retailers are neglecting to include added-value content and features on their websites that will encourage repeat visits, high transaction values and ongoing brand loyalty, according to a new study from dotCommerce.  

Debenhams Direct tackles online payment, fraud management

Published 12.12.09 by Retail Technology
The UK-based subsidiary of CyberSource has announced it is working with Debenhams Direct to assist in the secure processing and management of its online transactions.  

Nordstrom selects Oracle Retail size profile optimisation

Published 12.12.09 by Retail Technology
The US speciality fashion retailer, Nordstrom has chosen to use Oracle Retail’s Planning Application to help maximise sales and improve customer service.  

Eighth Westfield retailer goes live with Eurostop

Published 12.12.09 by Retail Technology
Eurostop, a retail management solutions supplier now has eight retailers live with its systems at the prestigious Westfield White City shopping centre.   Retailers at Westfield using Eurostop’s e rmis retail management system and its e pos till system include established names such as Octopus, Joseph, Firetrap and smaller independents, like Larizia.  

Largest mall in North America takes on access control upgrade

Published 12.12.09 by Retail Technology
The West Edmonton Mall (WEM), in Alberta, Canada, has selected and installed Synergis from provider Genetec for a major access control system upgrade.  

White Stuff starts planning with Island Pacific

Published 12.12.09 by Retail Technology
White Stuff, the multichannel clothing retailer, has signed a deal with Island Pacific to implement a complete planning solution, to incorporate budgetary, assortment, store and merchandising planning. The contract was signed in mid-July 2009, and roll out is planned for December.