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Customer product reviews increase conversion rates on eSpares.co.uk

Published 11.12.09 by Retail Technology
eSpares.co.uk, the UK's largest electrical appliance spare parts retailer, has revealed that customer product reviews have increased conversion rates by up to 14.2%.  

Co-op online electricals gets hosted IT

Published 11.12.09 by Retail Technology
Co-operatives E-Store, a wholly owned subsidiary of The Co-operative Group, trading as The Co-operative Electrical and offering a wide range of electrical products online, has selected hosted IT systems.  

Marks & Spencer signs up to Secure to tackle fraud

Published 11.12.09 by Retail Technology
Marks & Spencer (M&S) has signed up to trial a new fraud, theft and shrink system across its entire store portfolio later in the year.   The deal is for Secure from Sysrepublic, providers of software products and consultancy services for the retail and hospitality sectors, to help tackle fraud, theft and shrink across the High Street retailer's store portfolio.

Henkel signs seven-year application outsourcing contract

Published 11.12.09 by Retail Technology
International consumer packaged goods company (CPG), Henkel has chosen Accenture to provide it with application development and maintenance services in Europe and North America under a seven-year application outsourcing contract. Although financial terms were not disclosed.  

Tesco Wine slashes delivery times

Published 11.12.09 by Retail Technology
Tesco has enhanced its wine distribution business with the introduction of Manhattan Associates' Warehouse Management system (WMS) at its UK fulfilment centre (FC) for Tesco Wine by the Case at Brackmills, Northampton.  

IBC 2009: Transparent 360-degree LED display comes to Digital Signage Zone

Published 11.12.09 by Retail Technology
The Digital Signage Zone at IBC 2009 will once again show a large variety of internet protocol (IP) networked displays suitable for presenting information, advertising, multimedia and TV content in retail environments, public transport hubs or company foyers.  

mydeco's email strategy gets a makeover

Published 11.12.09 by Retail Technology
mydeco.com is using an on-demand software-as-a-service (SaaS) based platform from Emailvision to boost customer retention through improved segmentation and targeted email campaigns.   The furniture and interior design website has increased campaign deliverable rates to 99.8 per cent since switching to Campaign Commander from its incumbent email service provider.

Cardiff City kicks off its first season with new EPoS system

Published 11.12.09 by Retail Technology
J2 Retail Systems and ECR Concepts have announced that their combined solution is driving electronic point-of-sale [EPoS] operations in the new Cardiff City Stadium (Stadiwm Dinas Caerdydd).  

Retailers lose money and sales on traditionally created PoS marketing

Published 11.12.09 by Retail Technology
Retail store staff are spending 10 times longer to organise and display point of sale (PoS) material than head office is allocating, according to marketing management systems provider, Pierhouse.  

ENISA warns of alarming increase in ATM crime

Published 11.12.09 by Retail Technology
With the annual cost of ATM crime in Europe approaching half a billion Euros, the European Network and Information Security Agency (ENISA), is urging consumers to be more aware of the risks and take precautions to avoid personal loss.  

DemandTec expands work with Ahold USA

Published 11.12.09 by Retail Technology
Ahold USA is expanding its use of on-demand optimisation software from supplier, DemandTec.

Martin McColl rolls out PayPoint into 1,300 stores

Published 11.12.09 by Retail Technology
PayPoint, the UK branded payments network, has announced that the full range of PayPoint services is now available throughout Martin McColl, the UK’s largest chain of newsagents and convenience stores, following completion of the roll-out of its terminals to almost 1,300 locations.  

Research finds runaway data growth poses risk for SAP software users

Published 11.12.09 by Retail Technology
New European research indicates that SAP software users are risking system downtime by hanging on to large volumes of historical information.  

MetaPack enables ASOS.com same-day delivery service

Published 11.12.09 by Retail Technology
ASOS.com went live with its same-day delivery service at the end of August, using MetaPack delivery management software and CitySprint's SameDay Courier solution.  

Remote support blossoms at Interflora with VNC

Published 11.12.09 by Retail Technology
Interflora Australia - part of one of the world's largest and best known flower and gift relay companies - has begun using VNC Enterprise Edition software to provide remote IT support for its 1,200 florists spread across Australia.  

Mothercare selects pre-season planning systems

Published 11.12.09 by Retail Technology
Mothercare is to deploy Torex Merchandise Planning (formerly Compass Merchandise Planning). The system will enhance Mothercare's existing stock distribution planning with a scalable module that can be extended as Mothercare continues to grow its international presence.  

George Barker helps Tesco cut energy bill by 48%

Published 11.12.09 by Retail Technology
George Barker, UK commercial refrigeration company, which has pioneered Natural Refrigerant systems has helped Tesco create their latest eco-friendly superstore.   The store at Cheetham Hill, Manchester has been built using Tesco's new low carbon blueprint, which will provide a foundation for stores built in the UK going forward.  

Scout Shops implements multichannel Dynamics system

Published 11.12.09 by Retail Technology
Scout Shops, the trading arm of the Scout Association, has begun implementing Omnica MCR and Microsoft Dynamics AX to run its websites, mail-order and wholesale business, as well as four campsite stores.  

Lipsy uses online marketing insight to build its brand

Published 11.12.09 by Retail Technology
Lipsy, the women's fashion retailer, has selected Coremetrics, the marketing optimisation vendor, to identify the most powerful branding influences in its online marketing strategy and maximise marketing return on investment.  

Guess get interactive with customers to power online communications

Published 11.12.09 by Retail Technology
International fashion retailer, Guess has selected nGenera Customer Interaction Management (CIM), to power its online interactions.   nGen Email is the first online interaction channel Guess is deploying that has been designed to will enable it to quickly and accurately respond to the growing number of emails from customers and business partners.