News
Pierhouse claims retailers are losing out on traditional PoS
Published 11.12.09 by Retail Technology
Retail store staff are spending 10 times longer to organise and display the point of sale (PoS) than head office is allocating, according to marketing management solutions provider, Pierhouse.
Fabergé launch pushes online luxury boundaries
Published 11.12.09 by Retail Technology
Fabergé, the iconic jeweller, has created faberge.com, to bring the qualities of its luxury brand to the web with a new online service.
IBM provided business consulting and creative design services to help Fabergé define a new interactive approach and develop technologies that support a selling model for high-value luxury goods on the internet.
Checkpoint protects House of Fraser against shrink
Published 11.12.09 by Retail Technology
House of Fraser, the High Street department store has installed the latest generation of electronic article surveillance (EAS) anti-theft solutions from leading security and merchandising specialist, Checkpoint Systems. The new Evolve EAS antennae are helping the retailer to reduce theft in two of its largest stores, in Westfield and Bristol.
ASDA tunes into customer feedback
Published 11.12.09 by Retail Technology
ASDA has launched a new way to find out what its customers think of its 367 stores, using driveExperience from customer experience management specialist, Empathica.
Stores remain key driver of multichannel customer satisfaction
Published 11.12.09 by Retail Technology
Sterling Commerce, an AT&T company, has announced the results of its annual research into consumer behaviour across retail channels.
The online study conducted by Ipsos MORI and carried out across 1,000 consumers from the UK, France, Germany and Sweden, found that the store remains key to customer satisfaction and can play a role in increasing sales.IC Companys selects GSI Commerce as European e-commerce partner
Published 11.12.09 by Retail Technology
IC Companys, the Denmark-based, multichannel fashion group has entered a long-term partnership with e-commerce solutions provider, GSI Commerce.
IC Companys consists of 11 fashion apparel brands including Peak Performance, InWear, and Matinique, with stores in sixteen countries across Asia, North America and Europe.
The Trafford Centre makes digital signage commitment
Published 11.12.09 by Retail Technology
The Trafford Centre in Manchester - the UK's largest shopping and leisure destination - has agreed new commercial terms for the deployment of 23 new portrait-style digital signage units with Clear Channel Outdoor (CCO), in partnership with VMG Global.
Cadbury World digital signage enhances visitor experience
Published 11.12.09 by Retail Technology
Cadbury World, one of the largest paid indoor visitor attractions in the UK, has installed a new digital signage solution.
BANK gets staff back into the 'Passion for Fashion'
Published 11.12.09 by Retail Technology
BANK, the leading High Street fashion retailer owned by the JD Sports Fashion Group, has appointed Retail Eyes, specialists in customer experience improvement in the retail, leisure and hospitality sector, to inject some passion and fun back into the way staff engage with customers.
Sears to launch fully interactive, integrated online catalogue
Published 11.12.09 by Retail Technology
Sears, the US's 4th largest retailer is launching what it says is the world's first fully interactive, integrated online-only catalogue using digital catalogue technology from Ceros.
Amanda Wakeley announces plans for new e-commerce website
Published 11.12.09 by Retail Technology
Since buying back the brand she founded in 1990 earlier this year, Amanda Wakeley's eponymous label has gone from strength to strength, reporting a move from unsustainable loss a few months ago, to profitability in the first ten weeks of taking back the reigns.
Financial management system supports UK pawnbroker's growth
Published 11.12.09 by Retail Technology
Albemarle & Bond, the largest pawnbroker in the UK, is implementing a financial management system with integrated cash flow forecasting, electronic procurement, business intelligence and document management and imaging functionality from COA Solutions.
NetSuite e-commerce adds Google Checkout
Published 11.12.09 by Retail Technology
NetSuite, the on-demand, integrated business management software provider for mid-market enterprises and divisions of large companies, today announced the availability of Google Checkout for online merchants currently running their operations on the NetSuite e-commerce platform.
Blackwell opens payment chapter with chip & PIN solution
Published 11.12.09 by Retail Technology
Blackwell, the UK's leading academic bookseller, has implemented YESpay's Payment Card Industry Data Security Standard (PCI DSS) compliant EMBOSS solution, to provide secure chip & PIN payments across its 160 electronic point-of-sale (EPoS) tills in 50 UK stores.
Retailers willing to invest in a single information model
Published 11.12.09 by Retail Technology
A recently published survey report from IDC Retail Insights said IT delivery against customer-centric and business performance targets is a critical success factor for retailers now.
The Hut Group helps bring Woolies back online
Published 11.12.09 by Retail Technology
Woolworths has selected ecommerce white label specialist, The Hut Group, to run its entertainment shop as part of its online re-launch. The Hut Group will manage the section of the new Woolworths site dedicated to entertainment products, woolworthsentertainment.co.uk, ensuring customers receive games, DVDs, CDs, Blu Ray and books at competitive prices, all with free UK delivery.IMRG issues online age verification action plan
Published 11.12.09 by Retail Technology
E-commerce trade body, IMRG said it and its members are very aware of the political implications and social responsibilities of age-restricted sales online, as the proposed online age verification laws continue their passage through Parliament.
Mohive study finds retailers unable to discount deeper
Published 11.12.09 by Retail Technology
Nearly six in ten retail marketers say they can't discount any deeper according to a new study released this July.
Re-aligning promotions to meet current customer needs has taken its toll and most retail marketers now say they can't discount any more, according to a new study from retail knowledge transfer experts Mohive.
McDonalds deliveries gain route-planning benefits
Published 11.12.09 by Retail Technology
McDonalds' logistics partner, Keystone Distribution UK has broken new ground in becoming the first to implement Paragon's innovative Integrated Transport Information System (ITIS) based road speed data for transport optimisation.
DSGi delivers SAP Finance on time, on budget
Published 11.12.09 by Retail Technology
DSG international (DSGi), one of Europe's leading specialist electrical retailing groups, has improved its financial processes and reporting, following the implementation of SAP Finance in partnership with SAP retail consultancy, CIBER.
