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Articles tagged #BIG DATA

Found 26 matching articles. Showing page 1 of 3.

#Customer service

Why modern customer service has to be omnichannel

Published 09.04.13 by Retail Technology
Mike Hughes, customer contact specialist, argues that retailers must adopt an omnichannel, 'big data' approach to meet modern customer service demands
#Customer service

UK consumers expect ‘bricks and clicks’ integration

Published 19.04.13 by Retail Technology
New survey finds customers are seeking consistency, not complications, and reveals their pet peeves from interactions across the platforms and locations of retail brands
#IBM

Data remains retail conundrum

Published 19.06.13 by Retail Technology
The era of having to manage ‘big data’ is still forcing retailers to the test the limits of technology capability, writes Glynn Davis of RetailInsider.com, exclusively for RetailTechnology.co.uk
#Alchemy Viral

The online challenges facing retailers today

Published 07.08.13 by Retail Technology
Online search expert Andreas Voniatis offers RetailTechnology.co.uk readers insight into trends shaping the digital marketplace
#Charles Tyrwhitt

Charles Tyrwhitt adds new online testing & targeting

Published 18.09.13 by Retail Technology
Jermyn Street clothing retail brand selects 'big data' testing and targeting analytics provider to boost global conversion for web and mobile customers
#Customer

2014 – A year for rebuilding trust

Published 08.01.14 by Retail Technology
Customer service expert calls on organisations to recognise how technology is empowering consumers and most effective when increasing service levels and convenience
#Big Data

Can Big Data really boost store growth?

Published 23.01.14 by Retail Technology
Customer insight expert Paul Alexander examines the concept of ‘Big Data’ and the benefits it potentially could offer to retailers wanting to drive more store-based sales
#RBTE

Tech rises up retail leaders' agendas

Published 12.03.14 by Retail Technology
Senior executives gathered at UK trade show, Retail Business Technology Expo, to discuss the importance of IT infrastructure, Big Data and digital engagement
#MicroStrategy

Making retail data work on the move

Published 11.08.11 by Retail Technology
Business intelligence expert Paul Devlin looks at how tablet PCs and smartphones are enabling retailers to use mobile business intelligence in a way that can have a substantial impact on their business
#MicroStrategy

MicroStrategy evolves to target retail

Published 09.07.13 by Retail Technology
Introduction of newly developed identity and loyalty software platforms takes 'big data' vendor into customer-facing territory, reports Miya Knights
#e-commerce

French online retailers use BI to support growth

Published 16.07.14 by Retail Technology
The online women’s intimate apparel and men’s fashion retailer are both banking on big data to strengthen their online e-commerce presence
#Carrefour

Carrefour makes its marketing more effective

Published 18.07.14 by Retail Technology
The advertising arm of the Carrefour group has consolidated data from disparate sources to focus its ad investment