Articles tagged #CUSTOMER
Found 108 matching articles. Showing page 2 of 9.
#Transactis
E-retailers ignore false lost goods claims
Published 22.04.13 by Retail Technology
New research finds most online retailers see fraud associated with goods lost in transit as threat but dont have strategy to deal with problem#North Face
The North Face offers experiential rewards
Published 23.04.13 by Retail Technology
VIPeak aims to give outdoor clothing brands customers rewards beyond the shopping experience to increase levels of engagement and insight #Delivery
SURVEY: 21% of retailers deliveries fail
Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say lack of notification about delays are a problem#Richer Sounds
Richer Sounds enriches online customer experience
Published 26.04.13 by Retail Technology
Multichannel retailer updates customer experience offered online using web analytics information to refine proposition and boost satisfaction and sales#Fenwick
Fenwick launches free instore Wi-Fi
Published 16.05.13 by Retail Technology
Department store retailer signs up with BT to offer shoppers wireless internet access across its estate as part of its plans to boost customer service#DFS
DFS factory goes live with new ERP
Published 24.05.13 by Retail Technology
The sofa manufacturer and retailer introduces new software to streamline and manage output from its manufacturing sites#DooH
Signage show covers social media to location
Published 23.05.13 by Retail Technology
Upcoming European Sign Expo event gears up to look at signage and the developing role it has to play in visual communications from every angle#Kenco
Kenco builds on digital coupon campaign
Published 23.05.13 by Retail Technology
Coffee maker boosts product trial for Millicano with web-based digital coupon campaign designed to build brand loyalty in a secure and controlled manner#Sockshop
STUDY: SockShop enhances online experience
Published 31.05.13 by Retail Technology
Dynamic user-journey monitoring improves speed and overall online journey to boost sales and multichannel offering for the specialist retailer of socks and hosiery#Order
Social media study reveals best practice
Published 18.06.13 by Retail Technology
Research into how online order confirmation pages are used to increase sales and customer engagement reveals retailers are missing out#Bassbuds
Bassbuds increases social media buzz
Published 21.06.13 by Retail Technology
Online retailer boosts customer engagement and conversions with new social marketing platform, with a 5-10% monthly increase in sales#Order
Amazon tops post-purchase social stakes
Published 13.06.13 by Retail Technology
Owned its study reveals only 7% encourage social sharing, 13% display social media elements prominently and 30% offered immediate incentives