Articles tagged #CUSTOMER
Found 107 matching articles. Showing page 4 of 9.
#Event
Customer experience provides event focus
Published 26.09.13 by Retail Technology
Retailers to learn how to lead the pack and maximise customer experience from industry experts at upcoming e-commerce conference#Mobile
Mobile IT strategies: be careful what you wish for
Published 09.10.13 by Retail Technology
Industry expert Graham Opie discusses how retailers' mobile IT strategy and execution stacks up compared to other industries for enhancing business efficiency as well as customer propositions#Tesco
UK consumers sign up to customer loyalty
Published 25.09.13 by Retail Technology
When it comes to customer loyalty programmes, UK consumers sign up as research finds Tesco, Boots, M&S and Sainsburys gain real consumer engagement through their programmes#West End
West End retailers shy of store tech
Published 24.10.13 by Retail Technology
Study of Oxford Street and Regent Street retailers finds lukewarm use of technologies that can improve customer service and save potentially lost sales#Scotmid
Scotmid introduces self-checkout instore
Published 30.10.13 by Retail Technology
Community convenience store retailer seeks to increase products availability and move staff onto shopfloor using new customer self-checkout systems#Schuh
Schuh aims to increase website sales
Published 15.11.10 by Retail Technology
Shoe retailer takes on new software to re-engage with lost e-commerce customers in real time#Cath Kidston
Cath Kidston builds customer community
Published 26.11.10 by Retail Technology
Introduces social commerce application to bring customer ratings and reviews to e-commerce site#Customer
2014 A year for rebuilding trust
Published 08.01.14 by Retail Technology
Customer service expert calls on organisations to recognise how technology is empowering consumers and most effective when increasing service levels and convenience#Big Data
Can Big Data really boost store growth?
Published 23.01.14 by Retail Technology
Customer insight expert Paul Alexander examines the concept of Big Data and the benefits it potentially could offer to retailers wanting to drive more store-based sales#Customer service
Survey: Poor multichannel service costs custom
Published 30.01.14 by Retail Technology
Consumers express frustration when the service they receive does not take account of previous contact through another channel#Craghoppers
Craghoppers boosts marketing Vision
Published 17.02.11 by Retail Technology
Database marketing firm to provide desktop solution for insight on Craghoppers and Bear Grylls customers#Customer
2014: The year of innovative customer service
Published 21.03.14 by Retail Technology
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014