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Articles tagged #SERVICE

Found 106 matching articles. Showing page 5 of 9.

#Glossybox

Glossybox optimises global customer service

Published 12.02.14 by Retail Technology
The online beauty retailer partners over new customer contact centre systems in Europe, with plans to expand into China, Japan, Korea and the US
#EuroShop

EuroShop exhibits omnichannel IT

Published 19.02.14 by Retail Technology
IT companies at European trade fair are embracing the concept of omnichannel retailing, aligning their latest innovations with single views of customers and product, writes Miya Knights
#Dobbies

Dobbies signs up for new network

Published 18.03.14 by Retail Technology
One of the UK’s largest garden centre retailers plants the seeds of change by embracing new managed IT and telecoms network deal
#Customer

2014: The year of innovative customer service

Published 21.03.14 by Retail Technology
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014
#Store

Tech-empowered staff win at point of sale

Published 31.03.14 by Retail Technology
People management expert John Berry discusses the impact technology is having on retailers' attempts to better inform staff and so improve levels of customer service
#Hospitality

Henry’s Café Bar goes mobile

Published 07.02.14 by Retail Technology
Flagship Covent Garden venue offers at-seat ordering and payment via QikServe app as firm seeks to engage and build loyalty with consumers
#Lloyds

Lloyds updates cash machine technology

Published 17.04.14 by Retail Technology
Improved banking experience for UK consumers with new ATMs featuring voice guidance technology and first contactless card capability
#EAT

EAT takes on Google Apps

Published 31.05.11 by Retail Technology
Food chain adopts cloud computing-based productivity suite to help meet its goal of doubling the size of its business
#Evans Cycles

Evans Cycles manages IT service savings

Published 18.11.13 by Retail Technology
The UK’s largest cycle retailer has made availability and resilience gains as well as costs savings by moving its IT infrastructure over to new managed IT services
#Wasabi

Wasabi selects cloud IT services

Published 22.04.13 by Retail Technology
Japanese-style food chain opts for managed multi-site cloud IT model to deliver a future-proofed infrastructure as it enters a period of sustained business growth
#Domino's Pizza

Voice ordering for Domino’s Pizza apps

Published 20.06.14 by Retail Technology
The pizza delivery giant adds voice ordering facility on its iPhone and Android app
#self-service

Survey: Customers frustrated by self-service technology

Published 07.07.14 by Retail Technology
Human interaction is still key to getting customer service right, according to recent research into the use of self-service machines in the UK