Market Analysis
Taking the High Street online and social
Published 29.02.12 by Retail Technology
Social commerce expert Anton Gething discusses the impact of online retailing in the fortunes of the offline world that is the UK High Street Cash to cashless: the future of instore technology?
Published 23.02.12 by Retail Technology
Contactless payment has been listed as the future of in-store technology. Richard Olds, who heads up a retail IT services provider, discusses the challenges that still need to be overcome to ensure acceptance of the initiativeCookie-less tracking in retail
Published 14.02.12 by Retail Technology
Digital marketing expert Jonathan Erwin discusses which way will the cookie crumble come May 2012The online mystery shopper comes of age
Published 05.02.12 by Retail Technology
Deri Jones, web monitoring and performance expert argues that retailers should do what the customer does, not what is easy to measure Performance marketing sets online fashion trend
Published 01.02.12 by Retail Technology
Affiliate network buy.at highlights a growing number of retailers integrating online trading and marketing UK leads in smart(phone) shopping adoption
Published 24.01.12 by Retail Technology
Retail technology business consultant, Steven Skinner, discusses the findings of a global study of consumer purchasing habits, which has revealed that UK consumers are tech-savvy when it comes to shopping and are not interested in coupons for purchasing items compared with other global regionsUnderstanding your shoppers
Published 13.01.12 by Retail Technology
Online marketing expert Mike Quinn makes a case for why retailers need to use customer data to drive conversionOnline and social media: 2012 retail saviours
Published 13.01.12 by Retail Technology
Last year we saw the start of a High Street upheaval based on the digital revolution. We’re all becoming socially connected shoppers who use our mobile devices to find products, use reviews and ratings, and find the lowest prices of goods and services. However retail technology expert, Ian Pratley, argues that the way we shop will be transformed even further over the next couple of yearsPlacing the customer at the heart of revenue management
Published 13.01.12 by Retail Technology
Hoteliers handle thousands of guests on a weekly basis. But Jérôme Destors, revenue management considers the experience from one hypothetical guest’s point of view, one situation, and one emerging future trendMaking mobile technology pay
Published 12.01.12 by Retail Technology
Adoption of mobile or so-called ‘m-commerce’ is growing in strength. While analysts predict revenues from this channel will grow rapidly, payments expert Keith Brown argues that NFC is only the tip of the m-commerce icebergConsumerisation: raising the retail bar
Published 09.01.12 by Retail Technology
Powerful computer systems were once the reserve of large air-conditioned, false-floored palaces. But the rise of the smartphone has turned this on its head, and now the most powerful tools are carried in a person’s hands, where retailers must be able to keep up according to retail IT expert, Paul BroomeCoping with the post-Christmas returns rush
Published 03.01.12 by Retail Technology
The seasonal boom in online shopping brings with it the inevitable customer service returns rush in January. As communications expert Neil Hammerton explains, now is the time to make sure the telephone customer experience is spot onWhat can 2011 teach retailers for next year?
Published 30.12.11 by Retail Technology
We may not yet be into the busiest days of Christmas – the busiest time of the year in retail. But the UK retail sector has a lot resting on 2012 and is in dire need of a boost. Karmesh Vaswani, retail IT consulting head, highlights key trends retailers should consider next year to support commercial success
Five steps for holiday preparedness
Published 16.12.11 by Retail Technology
Bruno Hourdel, content delivery expert, discusses how web application performance management can make every transaction count this holiday seasonPlacing the customer at the heart of revenue management
Published 12.12.11 by Retail Technology
Hoteliers handle thousands of guests on a weekly basis. But Jérôme Destors, revenue management considers the experience from one hypothetical guest’s point of view, one situation, and one emerging future trendEight steps for successful PCI compliance
Published 06.12.11 by Retail Technology
The exponential growth of data within retail comes not only with greater challenges but also increased responsibility, argues Rodolphe Simonetti, IT communications and security expertLegacy tech hinders retail growth
Published 01.12.11 by Retail Technology
Old technology and legacy systems are holding back customer-facing business wanting to expand online, according to specialist retail IT consultant, Mark CollinProtect your site from cyber meltdown
Published 28.11.11 by Retail Technology
This Monday marked the start of the busiest shopping period of the year as consumers rush to get ready for Christmas. Application performance specialist, David Flower discusses how retailers can get IT ready to protect their e-commerce websites from melting down during the busy shopping periodHow to win with shoppers in a price-transparent world
Published 15.11.11 by Retail Technology
Retail data analysis expert Christian Koestler argues out that the power of price comparison technology is something retailers cannot afford to ignore in today’s internet-connected worldHi-tech retail: the future is now
Published 08.11.11 by Retail Technology
You will maybe agree with Ana Udrea, who contends that 2011 has been the year of retail technology instore. She discusses some of the best examples and trends that point to which technologies will be in demand through to next year
