Market Analysis
Adding festive cheer for retailers this Christmas
Published 03.11.11 by Retail Technology
Marketing communications specialist Richard Evans asks whether the current trend towards deep discounting and early festive promotion are the best ways to keep the till ringing during this crucial retail trading seasonThe shop assistant of the future is a supply chain expert
Published 27.10.11 by Retail Technology
Often when we talk about shop assistants, many of us envisage “here to help” badges or people sat behind a till. Alex MacPherson, supply chain solutions consultant, discusses how that’s set to change in a big wayImproving customer experiences with Facebook
Published 24.10.11 by Retail Technology
Facebook has arguably become the dominant and most widely used platform for people to share with each other their interests and preferences. Andrew Webb, e-business strategist, discusses the best ways for retailers to use Facebook to enhance the experiences they provide for their customersGoing mobile with retail EPoS
Published 20.10.11 by Retail Technology
Richard Goodall, retail IT expert, looks at the challenges of mobile retailing and how it can go hand in hand with electronic point-of-sale (EPoS) systemsHow to set up an effective fulfilment system
Published 17.10.11 by Retail Technology
Many e-tailers take great care in setting up their website, ensuring it is eye-catching and accessible for potential customers. But Paul Galpin, distribution expert, points out that many often forget to afford the same attention to their fulfilment systemWill e-commerce vendor consolidation hinder British retailers?
Published 13.10.11 by Retail Technology
Dr Ludger Vogt, e-commerce technology expert, argues that organisational size and rapid growth by acquisition can sometimes be hindering qualities in an e-commerce partnerRetail industry should take stock of talent issues
Published 10.10.11 by Retail Technology
Talent management expert, Matthew Parker, discusses the key talent issues facing the retail sector and how technology can help overcome these challengesMobile is not just another search channel
Published 05.10.11 by Retail Technology
Retail digital media expert Farhad Koodoruth examines the challenges and issues associated with mobile search, and discusses how retailers need to approach this form of marketing and keep it separate from traditional searchNew generation ‘likes’ social shopping
Published 26.09.11 by Retail Technology
Recently published research offers fresh insight into exactly who and where the much sought after consumers are and who are most engaged with the new way of social shoppingWhat is Google+ and how can it benefit multilingual businesses?
Published 09.09.11 by Retail Technology
With social networking sites offering retailers another means to monitor brand sentiment and interact with customer, global language and translation services agency TranslateMedia throws a spotlight on the latest offering from the online software giantCustomer service? The computer says “no”
Published 05.09.11 by Retail Technology
James Passingham argues that, while times may be tough on the High Street, poor customers service communications are hindering multichannel retail growth Protecting a brand in a world of multiples
Published 31.08.11 by Retail Technology
Andy Houghton, e-commerce director at Unilever, talks about the challenges facing brands and retailers in a multichannel worldThe future of retail payments
Published 26.08.11 by Retail Technology
The way we shop is changing. Barclaycard head of innovation, Stewart Roberts discusses how innovation in technology coupled with growing customer demand for faster, safer and more convenient transactions are driving rapid change in the way retail payments are both made and takenThree tips for increasing site engagement and conversion
Published 23.08.11 by Retail Technology
Unlike the early years of internet adoption, content delivery expert George Fraser claims that today’s online retailers must move beyond static elements and consider a vast array of dynamic and rich features in their website strategies
