Retail Technology
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Market Analysis

What is Google+ and how can it benefit multilingual businesses?

Published 09.09.11 by Retail Technology
With social networking sites offering retailers another means to monitor brand sentiment and interact with customer, global language and translation services agency TranslateMedia throws a spotlight on the latest offering from the online software giant

Customer service? The computer says “no”

Published 05.09.11 by Retail Technology
James Passingham argues that, while times may be tough on the High Street, poor customers service communications are hindering multichannel retail growth

Protecting a brand in a world of multiples

Published 31.08.11 by Retail Technology
Andy Houghton, e-commerce director at Unilever, talks about the challenges facing brands and retailers in a multichannel world

The future of retail payments

Published 26.08.11 by Retail Technology
The way we shop is changing. Barclaycard head of innovation, Stewart Roberts discusses how innovation in technology coupled with growing customer demand for faster, safer and more convenient transactions are driving rapid change in the way retail payments are both made and taken

Three tips for increasing site engagement and conversion

Published 23.08.11 by Retail Technology
Unlike the early years of internet adoption, content delivery expert George Fraser claims that today’s online retailers must move beyond static elements and consider a vast array of dynamic and rich features in their website strategies