Market Analysis
#Survey
Mobile engagement helps retail overcome survey fatigue
Published 11.04.14 by Retail Technology
Mobile customer engagement expert Tony Busa questions why up to 80% of shoppers walk out of stores without making a purchase? Equally important, he asks how do you convert them?#Omnichannel
Retailers should take more notice of 'super shoppers'
Published 09.04.14 by Retail Technology
IT service support expert Alan Watson discusses the importance this segment of the market plays and questions whether retailers are doing enough to attract and retain these elite customers#Social
The three stages of social
Published 28.03.14 by Retail Technology
Social sales and marketing expert Gideon Lask takes a look at who's who in terms of using social networking to increase brand engagement, customer advocacy and profits from online#Customer
2014: The year of innovative customer service
Published 21.03.14 by Retail Technology
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014#Online
What you need to know about cloud bursting
Published 27.02.14 by Retail Technology
Application networks expert Nathan Pearce explains everything online retailers should know about this new application deployment model to assure e-commerce uptime#Target
Learning the lessons of the Target breach
Published 11.02.14 by Retail Technology
IT security expert Corey Nachreiner provides retailers with six key network security learnings from the recent Target data breach in the US#Online
'Tis the season of mobile opportunity
Published 07.02.14 by Retail Technology
Web performance expert Tim Bisley reflects on the continued growth of mobile shopping over last Christmas and highlights the lessons retailers should learn#Loss
Securing SME e-commerce sites
Published 03.02.14 by Retail Technology
If the world's largest retailers are not impervious to data breaches, web security expert Igor Khromov warns that small and midsized retailers are just as at risk#Networking
Internet of Everything advances on retail
Published 24.01.14 by Retail Technology
Retailers urged to embrace new network technology developments to capture more data-driven insight and create more immersive and connected customer experiences#Christmas
The calm after the storm
Published 13.01.14 by Retail Technology
Carl Holmquist highlights how customer calls could offer local opportunities often overlooked by retailers, especially during such stormy weather and times#Customer
2014 A year for rebuilding trust
Published 08.01.14 by Retail Technology
Customer service expert calls on organisations to recognise how technology is empowering consumers and most effective when increasing service levels and convenience#ERP
ERP upgrades how retailers can avoid headaches
Published 26.11.13 by Retail Technology
An accurate and efficient enterprise resource processing system to manage supply chain operations is vital. But software testing expert Colin Armitage highlights Oracle's impending EBS support deadline#iBeacon
Five ways iBeacons can change retail
Published 22.11.13 by Retail Technology
Digital commerce retail expert Alex Sbardella discusses the potential for Apples new micro-location technology to enhance the customer shopping experience in retail stores#Store
Growing sales with perfect instore execution
Published 20.11.13 by Retail Technology
Retailers can improve sales, supply chain operations and customer loyalty by investing more in PoS data technology platforms according to retail strategist Rod Street#omnichannel
Retail systems seize on rapid development
Published 13.11.13 by Retail Technology
Computing expert James Stannard discusses the latest technology developments for communicating with customers, delivering targeted messages and personalised offers and measuring results#Touchscreen
Exploiting interactive touch instore
Published 07.11.13 by Retail Technology
Retail technology consultant Dharmendra Patel discusses how retailers can create an engaging store experience using interactive touch technology#Printing
Printing: cost-saving, convenient and compact
Published 30.10.13 by Retail Technology
Printer technology needs to provide cost-saving, convenient and compact service. Industry expert Jörk Schüßler evaluates recent developments maintaining and enhancing efficiency in retail printing#International
UK retail embraces sales from China
Published 22.10.13 by Retail Technology
Chinas consumers are boosting UK retail sales leading payments expert Geoffrey Barraclough to urge retailers to capitalise on their increased spending power#Sales
E-commerce growth boosts September sales
Published 18.10.13 by Retail Technology
Financial strategist Joshua Raymond examines the latest retail sales figures released this week and discusses the ever-growing impact of online shopping#EIU
Subscription models leading the way, finds study
Published 18.10.13 by Retail Technology
Business community expects subscription, rental and sharing models to disruption and transformation of global commerce, new research suggests
