News
#Marks & Spencer
M&S specs Paris store sounds
Published 10.02.14 by Retail Technology
Department store retailer exports music and PA technology from UK stores to its expanding French estate to meet the demands of the local market
#Click & collect
The Tube adds click & collect partners
Published 10.02.14 by Retail Technology
Major retailers to bring click & collect services to the London Underground network, following an initial tie-up with one UK supermarket#Hospitality
Henry’s Café Bar goes mobile
Published 07.02.14 by Retail Technology
Flagship Covent Garden venue offers at-seat ordering and payment via QikServe app as firm seeks to engage and build loyalty with consumers#Fashion
STUDY: CRM gives The Chapar its edge
Published 07.02.14 by Retail Technology
Innovative online men's personal online shopping service stays a cut above the rest by matching clients' preferences using customer relationship management software#Online
E-retail Christmas trends defined
Published 06.02.14 by Retail Technology
IBM uses benchmark data to identify key seasonal shopping days and the growing domination of mobile devices as part of the online customer shopping journey#Jack Wills
Jack Wills ensures PCI DSS compliance
Published 06.02.14 by Retail Technology
British fashion retail brand secures over 1 million card transactions annually and associated customer data with the help of change and log tracking software #Gordon & MacPhail
Voice boosts Gordon & MacPhail WMS
Published 06.02.14 by Retail Technology
Wine and spirits merchant modernises its warehouse systems to handle complex fulfilment requirements while successfully enhancing productivity by 50%#Tesco
F&F transforms fast-fashion product design
Published 05.02.14 by Retail Technology
Tesco clothing brand works with IT consultancy to improve speed to market with a cloud-based collaborative portal that streamlines product design process#The FA
The FA selects new e-commerce software
Published 05.02.14 by Retail Technology
England football's governing body has invested in new online shopping systems as part of the launch of its new website in time to capitalise on World Cup 2014 fever#Esprit
Esprit installs DropBox sequencing system
Published 05.02.14 by Retail Technology
International fashion retailer implements innovative new automated warehouse system to boost picking productivity and meet growing distribution demands#Vision Express
Vision Express updates customer systems
Published 04.02.14 by Retail Technology
European optical retailer invests in new point-of-sale, data integration and business intelligence to improve not only customer service but also customer insight#Digital signage
Digital signage gets 'Purrfect' store reception
Published 04.02.14 by Retail Technology
Network of digital screens deployed across PamPurredPets stores will display creative campaigns and promotions to engage customers#Wholesaler
Eden Farm routing IT delivers on promise
Published 04.02.14 by Retail Technology
Frozen food wholesale distributor increases delivery efficiency and customer service levels, matching orders to delivery logistic capabilities #Debenhams
Debenhams improves supply chain compliance
Published 03.02.14 by Retail Technology
Multichannel department store appoints supply chain procurement systems specialist to improve supplier visibility and vendor management #DFS
DFS optimises online content
Published 03.02.14 by Retail Technology
Adaptive Media Platform and dynamic media enables real-time response to trending products to help multichannel furniture retailer maximise sales over Christmas#Booths
Booths picks new supply chain system
Published 31.01.14 by Retail Technology
Regional supermarket chain plans to boost fresh produce replenishment and promotions as the first UK retailer to take on supply chain development software #Urban Outfitters
Urban Outfitters adds retail planning
Published 31.01.14 by Retail Technology
Fashion and homewares retailer will integrate new retail planning software to support growing international and multichannel business#Customer service
Survey: Poor multichannel service costs custom
Published 30.01.14 by Retail Technology
Consumers express frustration when the service they receive does not take account of previous contact through another channel#Online
UK e-retail web performance slides
Published 30.01.14 by Retail Technology
Increased downtime and slower download speeds over busy Christmas period sees the year end on a sour note for the top 50 UK online retailers #Online
Mobile and e-commerce satisfaction gap widens
Published 29.01.14 by Retail Technology
Latest customer satisfaction survey results reveal widening gap between retail e-commerce sites and their mobile counterparts as traditional site user experiences disappoint
