News
Remote support blossoms at Interflora with VNC
Published 11.12.09 by Retail Technology
Interflora Australia - part of one of the world's largest and best known flower and gift relay companies - has begun using VNC Enterprise Edition software to provide remote IT support for its 1,200 florists spread across Australia.
Mothercare selects pre-season planning systems
Published 11.12.09 by Retail Technology
Mothercare is to deploy Torex Merchandise Planning (formerly Compass Merchandise Planning). The system will enhance Mothercare's existing stock distribution planning with a scalable module that can be extended as Mothercare continues to grow its international presence.
George Barker helps Tesco cut energy bill by 48%
Published 11.12.09 by Retail Technology
George Barker, UK commercial refrigeration company, which has pioneered Natural Refrigerant systems has helped Tesco create their latest eco-friendly superstore.
The store at Cheetham Hill, Manchester has been built using Tesco's new low carbon blueprint, which will provide a foundation for stores built in the UK going forward.
Scout Shops implements multichannel Dynamics system
Published 11.12.09 by Retail Technology
Scout Shops, the trading arm of the Scout Association, has begun implementing Omnica MCR and Microsoft Dynamics AX to run its websites, mail-order and wholesale business, as well as four campsite stores.
Lipsy uses online marketing insight to build its brand
Published 11.12.09 by Retail Technology
Lipsy, the women's fashion retailer, has selected Coremetrics, the marketing optimisation vendor, to identify the most powerful branding influences in its online marketing strategy and maximise marketing return on investment.
Guess get interactive with customers to power online communications
Published 11.12.09 by Retail Technology
International fashion retailer, Guess has selected nGenera Customer Interaction Management (CIM), to power its online interactions.
nGen Email is the first online interaction channel Guess is deploying that has been designed to will enable it to quickly and accurately respond to the growing number of emails from customers and business partners.
Fuel savings and safety top Total Foodservice Solutions' menu
Published 11.12.09 by Retail Technology
Total Foodservice Solutions has introduced a high-tech real-time vehicle tracking system for its entire fleet of vehicles – including specialist combination chilled and frozen food delivery trucks and field sales representatives' cars.
Three quarters of businesses fail to conduct credit checks
Published 11.12.09 by Retail Technology
According to recent reports, 73% of companies in the UK fail to carry out a credit check on new customers. This is the most basic form of protection against bad debt and possible business failure, warned business information provider, Equifax.
Tesco appoints supplier onboarding service provider
Published 11.12.09 by Retail Technology
Tesco has appointed Inovis, as the service provider for the onboarding of the retailer's grocery and non-food suppliers onto its electronic data interchange (EDI) platform.
HMV makes sound kiosk investment
Published 11.12.09 by Retail Technology
HMV, the UK and Ireland specialist retailer of music, DVD/video, computer games and related products, has introduced self-service kiosks into its stores to improve the overall customer experience.
The kiosks are the result of a deal with payments services company, YESpay its touchscreen kiosk specialist partner, Neo Products UK.
Key e-wallet patent granted in US
Published 11.12.09 by Retail Technology
Tyfone, a mobile financial services infrastructure and near field communications (NFC) payments provider, today announced it has been awarded a second patent for its innovations in smart card-based electronic wallet technology.
Akamai reveals new two-second web page response threshold
Published 11.12.09 by Retail Technology
Akamai Technologies, web application acceleration and performance management vendor has released key findings from a commissioned study into e-commerce website performance and its correlation with an online shopperÂ’s behaviour.
Wallace Sacks re-launches homewares e-commerce shop
Published 11.12.09 by Retail Technology
Wallace Sacks has re-launched a new e-commerce website, designed and built by Screen Pages, using the increasingly popular and sophisticated Magento e-commerce platform. The new e-commerce website has been launched at www.wallacesacks.com.
Magners Irish Cider refreshes supply chain with EDI
Published 11.12.09 by Retail Technology
Magners Original Irish Cider, the number-one packaged cider brand in the UK, has announced it has enhanced its supply chain communications with retailers and partners with the TrustedLink and BizConnect solutions from Inovis.
Checkpoint protects House of Fraser against shrink
Published 11.12.09 by Retail Technology
House of Fraser, the High Street department store has installed the latest generation of electronic article surveillance (EAS) anti-theft solutions from leading security and merchandising specialist, Checkpoint Systems. The new Evolve EAS antennae are helping the retailer to reduce theft in two of its largest stores, in Westfield and Bristol.
Pierhouse claims retailers are losing out on traditional PoS
Published 11.12.09 by Retail Technology
Retail store staff are spending 10 times longer to organise and display the point of sale (PoS) than head office is allocating, according to marketing management solutions provider, Pierhouse.
Fabergé launch pushes online luxury boundaries
Published 11.12.09 by Retail Technology
Fabergé, the iconic jeweller, has created faberge.com, to bring the qualities of its luxury brand to the web with a new online service.
IBM provided business consulting and creative design services to help Fabergé define a new interactive approach and develop technologies that support a selling model for high-value luxury goods on the internet.
Checkpoint protects House of Fraser against shrink
Published 11.12.09 by Retail Technology
House of Fraser, the High Street department store has installed the latest generation of electronic article surveillance (EAS) anti-theft solutions from leading security and merchandising specialist, Checkpoint Systems. The new Evolve EAS antennae are helping the retailer to reduce theft in two of its largest stores, in Westfield and Bristol.
ASDA tunes into customer feedback
Published 11.12.09 by Retail Technology
ASDA has launched a new way to find out what its customers think of its 367 stores, using driveExperience from customer experience management specialist, Empathica.
Stores remain key driver of multichannel customer satisfaction
Published 11.12.09 by Retail Technology
Sterling Commerce, an AT&T company, has announced the results of its annual research into consumer behaviour across retail channels.
The online study conducted by Ipsos MORI and carried out across 1,000 consumers from the UK, France, Germany and Sweden, found that the store remains key to customer satisfaction and can play a role in increasing sales.
