Market Analysis
Still early days for P2PE: what retailers need to know
Published 31.10.12 by Retail Technology
Recently a group of card payment industry practitioners gathered to discuss card security issues. A significant proportion of the debate focused on point-to-point
encryption (P2PE). Payments expert Iain High explains the salient
points.
Still early days for P2PE: What retailers need to know
Published 31.10.12 by Retail Technology
Recently a group of card payment industry practitioners gathered to discuss card security issues. A significant proportion of the debate focused on point-to-point
encryption (P2PE). Payments expert Iain High explains the salient
points.
Point-to-point encryption Q&A
Published 30.10.12 by Retail Technology
When it comes to protecting sensitive payment card data from security breaches and complying with the Payment Card Industry Data Security Standards (PCI DASS), a layered protection is the best approach to network security according to payment networks expert, Simon GambleExploiting the global franchise opportunity
Published 25.10.12 by Retail Technology
With UK retailers struggling to achieve growth in the domestic market, many are looking to explore the franchise model internationally. But apparel industry expert Dominic Potter argues that many lack the necessary management systemsMaking multichannel seamless: why retailers should prioritise usability across channels
Published 23.10.12 by Retail Technology
Behavioural research expert Guy Redwood offers some advice to retailers about key usability considerations when developing a multichannel strategyOptimising the customer experience
Published 16.10.12 by Retail Technology
Connected consumers armed with laptops, tablets and smartphones are transforming the traditional retail experience, according retail supply chain expert Scott Welty. Whether they are checking prices right in the aisle, using brick-and-mortar stores as a showroom to check out a potential online purchase, or turning to the web for reviews and opinions, consumers are more connected and better informed than everEmployees must become workforce management focus
Published 14.10.12 by Retail Technology
With an increased focus on exceptional customer service as a competitive differentiator, workforce management systems expert James Freshwater argues that retailers need to place greater emphasis on cultivating greater employee fulfilment#E-commerce
Is your website speedy enough for customers?
Published 02.10.12 by Retail Technology
No matter how perfectly crafted and stylish an online storefront is, if it sputters when web pages are loading and forces shoppers to stare at a spinning hourglass for too many seconds, Terry Costa points out that retailers will lose shoppers to the competitionWhy is big data such a huge issue for retailers?
Published 24.09.12 by Retail Technology
Hosted data expert Ivan Gunatillek explores why the amount of data generated by retailers in their operations and interactions with consumers is becoming an issue that is too big to ignore
Improving digital measurement strategies
Published 10.09.12 by Retail Technology
What if everything we thought we knew about digital measurement was wrong? Web analytics consultant Gary Angel explains how the failings in digital measurement have come to be and how to bypass them to make every retailers measurement betterGood customer service can save bricks and mortar
Published 06.09.12 by Retail Technology
In the face of dwindling disposable income and increased competition from online shopping, UK retail IT expert Ed Brindley argues that only by improving customer service can retailers ensure their physical store networks can not only survive, but also prosper and thriveAttribution key to increased conversions and order values
Published 03.09.12 by Retail Technology
Search and online display marketing are required channels for retail brands. But the disciplines have evolved radically and are increasingly integrated and measured via digital marketing suites serving real time, behaviour-led campaigns, according to Ollie BathOlympic NFC: mobile attackers to go for gold?
Published 02.09.12 by Retail Technology
Mobile security expert Jimmy Shah debates whether Visas NFC payment test this month will highlight the risks or rewards surrounding the technologyShould retailers believe the mobile hype?
Published 27.08.12 by Retail Technology
A recent report on mobile shopping behaviour found significant differences in the way Britons shop across platforms, according to e-commerce expert Darren HitchcockMobilising consumer payments
Published 26.07.12 by Retail Technology
Retailers need to make it easier for their customers to buy from them regardless of the platform, according to mobile payments expert John Milliken. Currently, consumers are finding most social media sites, adverts and mobile apps to be non-transactionalFacing up to retail security challenges
Published 19.07.12 by Retail Technology
Facial recognition technology has undergone major developments in recent years and, as a result according to security expert Atul Rajput, is increasingly being used for identification and verification in traditional security applications. He says now retailers are too beginning to realise the benefits of this technology beyond for just loss prevention and surveillanceThe adoption and economics of 'omnichannel' retailing
Published 12.07.12 by Retail Technology
Multichannel retail expert Andy Tudor comments on the move in retail from multichannel to omnichannel. He examines what this might mean for the industry and what kind of take-up the industry can expect for this new distribution modelSales forecasting: the elephant in the room?
Published 05.07.12 by Retail Technology
Retail inventory optimisation expert Matthias Steinberg argues that forecasting technology has to date failed to adequately deal with slow-moving products even though they constitutes a large part of a retailers portfolioBreaking down the PayPal instore payments offerings
Published 21.06.12 by Retail Technology
Retail software analyst Michael Koploy discusses recent moves by the e-commerce payment processing giant PayPal to embrace the opportunities on offer in retail stores through mobile paymentsNFC: To wait or to create?
Published 18.06.12 by Retail Technology
Today, with over three billion mobile phone owners worldwide more than double the number of credit card owners mobile payments seems to be the next logical step. Revenue and business assurance management expert, Maria José Gonçalves explores the big questions surrounding near field communications (NFC) technologies