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#Digital transformation

The digital transformation opportunity

Published 15.07.18 by Retail Technology
The retail sector faces a clear challenge when it comes to digital transformation, so should companies be seeing it as just a headache? No, because retail stands to benefit more than most says Alfresco’s Christian Finzel
#AI

Making AI deliver

Published 06.07.18 by Retail Technology
How do retailers make sure artificial intelligence delivers real worth? By being harder on themselves and their technology suppliers argues Valter Andersson, technical solutions manager at Nosto
#VR

A switch in reality

Published 27.06.18 by Retail Technology
AR has been in the news for retailers recently with many companies pushing ahead with investment in the technology, but is it time to concentrate on VR opportunities instead? James Pruden from Xigen thinks so
#Digital transformation

Connected commerce

Published 19.06.18 by Retail Technology
With connected shoppers demanding ever more connected experiences in store, how can retailers optimise physical encounters with consumers? Digitally-empowered store associates are the answer says Tania Oakey, marketing director (retail) at Cegid
#Retail technology

Technology is the key

Published 06.06.18 by Retail Technology
Reducing the cost to serve through driving operational efficiency while also encouraging innovation is a difficult balancing act for retailers. But Zynstra CEO Nick East says retail technology is the key
#Augmented reality

The new retail reality

Published 31.05.18 by Retail Technology
How far can augmented reality go in terms of retail? Jean-Denis Garo, from Mitel, thinks its time to prepare for the augmented sales person
#Conversational commerce

Talking sales

Published 15.05.18 by Retail Technology
The rise of voice technology has been rapid but what effect will it have on the retail industry? Quill CEO Ed Bussey looks at the potential impact of ‘conversational commerce’
#GDPR

GDPR: this year’s Millennium Bug?

Published 24.04.18 by Retail Technology
Should GDPR be a major concern to retailers? Is it the new Millennium Bug? Ketan Patel, CIO at tcc global, cuts through the scaremongering and explains why it’s a great opportunity for retailers
#Chatbots

Chatbots – not just for customers

Published 18.04.18 by Retail Technology
Chatbots are growing in popularity throughout retail but are they just for customers? Parham Saebi, head of client services at Arvato UK & Ireland, believes they have just as vital a role in supporting retail staff too
#AI

When AI and IoT meets FMCG

Published 11.04.18 by Retail Technology
AI and the Internet of Things are clearly influencing retail as a whole, but what effect can it have on FMCG in particular? Alison Martin, marketing and communications director at Kantar Worldpanel, provides the answers
#Amazon Go

Catching the on-the-go consumer

Published 06.04.18 by Retail Technology
Winning over the on-the-go consumer is crucial to modern retail, but how do you do it? Data is the key according to Smriti Kataria, director of research and marketing for Near
#Omnichannel

The Age of Assistance

Published 03.04.18 by Retail Technology
Google UK's Martijn Bertisen explains how businesses can stay ahead in retail's digital age as we enter the ‘Age of Assistance’
#Apps

Why retailers can stick with apps

Published 29.03.18 by Retail Technology
Paul Barnes, territory director Northern Europe and Middle East for App Annie, explains why he believes apps bind the digital and in-store experience
#Dropship

Shop till you drop(ship)

Published 21.03.18 by Retail Technology
It may be nothing new and have a somewhat chequered past, but, if executed correctly, dropshipping can be a life saver for retailers struggling to meet the demands of the ‘Amazon effect’, says Virtualstock chief customer officer Carolyne Turnbull
#Amazon Go

Amazon Go: Retail Revolution or Simple Evolution?

Published 16.03.18 by Retail Technology
Rob Griffiths, division manager at BMc Equip, looks at Amazon Go’s checkout-free grocery store, and asks whether it’s really the start of a revolution, or a simple show of Amazon’s financial pull
#KFC

Warehousing on-demand saves KFC

Published 26.02.18 by Retail Technology
The KFC logistics nightmare brought the takeaway giant to a literal standstill but gave an online warehousing marketplace the chance to prove its worth. Stowga CEO Charlie Pool explains all
#Retail technology

The customer comes first

Published 20.02.18 by Retail Technology
While 2018 is gearing up to be THE year of technology in retail, Stuart Parker, category director for Retail Marketing, urges retailers not to forget the customer experience
#Age verification

The age of online ID

Published 16.02.18 by Retail Technology
With more products being added to the list of age-restricted items, what will enforcing online age verification mean for retailers? Alastair Graham, CEO of AgeChecked, explains
#Valentines Day

Analytics and retail: a match made in heaven

Published 14.02.18 by Retail Technology
Paul Winsor, from Qlik, and Rachel Lund, head of insight and analytics at British Retail Consortium, explain how the real romance on Valentine’s Day is between retail and analytics
#Mobiles

Clicks to save bricks in 2018

Published 25.01.18 by Retail Technology
Is 2018 the year that retailers still not making the most of mobile have to finally come up to scratch? Judopay CEO Ryan Farley thinks so