Ask The Expert

Legacy systems: Time to reset?

Published 13.12.17 by Retail Technology

Legacy systems have become something of an obstacle for retailers seeking to become true omnichannel operators. So is it time to start over? Edward Osborne, director of retail sector at Virtualstock, explains the best route forward

#Ecommerce

Whats in store for ecommerce?

Published 08.12.17 by Retail Technology

What does the future look like for ecommerce? BrightPearls Derek OCarroll predicts the key trends for 2018

#Christmas

Data the key to Christmas cheer

Published 01.12.17 by Retail Technology

Ken Parnham, general manager Europe, Near, explains why making the most of your customer data is key to a merry Christmas for retailers

#Christmas

A cross-border Christmas

Published 29.11.17 by Retail Technology

The pressure is on for online retailers to take their slice of the yuletide pie. But is UK retail doing all it can to maximise cross-border ecommerce sales this holiday season? Global-e co-founder and CMO Nir Debbi explains

#Black Friday

Black Friday - living on borrowed time?

Published 20.11.17 by Retail Technology

Its Black Friday time again but is it here for good? Ecrebo CEO David Buckingham asks how long will it be before the UK waves goodbye to Black Friday?

#Black Friday

Prepping and profiting from Black Friday

Published 17.11.17 by Retail Technology

Simon Wharton, managing director of PushON, on how retailers can maximise their online sales and prepare for the rush ahead of Black Friday

#Customers

The inclusive customer offer

Published 14.11.17 by Retail Technology

Joanne Turner, head of marketing at queue management specialist Tensator, on why retailers should line up to provide an inclusive customer journey

#IoT

Brexit: IOT to the rescue?

Published 09.11.17 by Retail Technology

Can technology provide a solution to post-Brexit retail supply chains issues? Malcolm Dowden, legal director, and Ted Claypoole, partner, at transatlantic law firm Womble Bond Dickinson think so

#Personalisation

The age of personalisation

Published 08.11.17 by Retail Technology

For retailers, this is truly the age of personalisation but what are the challenges and opportunities to getting closer to your customers? Paul Fennemore, C-Suite Level digital marketing and customer experience consultant for Sitecore, explains

#AR

Reality or fantasy? The power of AR in retail

Published 23.10.17 by Retail Technology

Augmented Reality or AR is becoming more and more popular in retail but how far can it go? Malcolm Fogarty, global digital and innovation director at tcc global and managing director of Gametation, explains the ongoing power of AR in retail

#Fashion

Generation I see it, I want it

Published 19.10.17 by Retail Technology

Sarah Flannery, head of display & paid social at Forward3D, outlines how tech is transforming fashion for the age of the I see it, I want it consumer

#Customers

The new customer reality

Published 04.10.17 by Retail Technology

How important is customer interaction to modern retailers and what role can new technology play in this? Andreas Hassellöf, founder of Ombori Group, explains

#Returns

Happy returns?

Published 28.09.17 by Retail Technology

The returns epidemic is one of the biggest concerns facing retailers so what can be done about it? Dean Frew, CTO & SVP RFID Solutions at SML Group, offers a solution

#Downtime

Avoiding the cost of downtime

Published 20.09.17 by Retail Technology

With technology now such an intrinsic part of successful retail just how costly has downtime become and how can it be mitigated? Claudine Mosseri, group services director for ByBox, explains

#iPhone 8

The new iOpportunity

Published 13.09.17 by Retail Technology

Apples latest iPhone has launched to a predictable fanfare but what opportunities does it offer for tomorrows retailer? Tim Brooks, principal for digital initiatives and retail analytics at World Wide Technology, explains

#Customer experience

Experience is key

Published 06.09.17 by Retail Technology

Customer experience (CX) is essential to the success of any modern retail company but what role does technology play in this? VoiceSages John Duffy explains

#Christmas shopping

Scaling peaks

Published 22.08.17 by Retail Technology

Black Friday, Easter, Valentines Day and Christmas represent the biggest sales opportunities of the year for many retailers; but how many SMEs really look forward to the peak trading time? Mike Cockfield, MD, Khaos Control, reveals how to look forward with delight not dread

#Millennials

Connecting with the iGeneration

Published 18.08.17 by Retail Technology

While retailers are focussing on millennials are they missing out on reaching the increasingly crucial always connected iGeneration? Taptica strategic partnership lead Amit Dar thinks so and reveals how to reach them

#Ecommerce

Time to experiment

Published 17.08.17 by Retail Technology

Are retailers playing it too safe in the modern age? Marie Despringhere at Optimizely says experimentation is essential to boost revenue