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Ask The Expert

#AI

Time for retailers to swap DIY for AI?

Published 10.01.20 by Retail Technology
Have you made a New Year resolution? If you’re a retailer it should be to embrace AI, argues Blue Yonder founder Michael Feindt
#Peak trading

Prepping for peak success

Published 13.12.19 by Retail Technology
This has been a troubling peak season for retailers but there are lessons to be learnt. Rob DeStefano from Ivanti Supply Chain looks at some best practice for a successful peak season
#Extended range

The extended range fitness test

Published 04.12.19 by Retail Technology
Offering an extended range can breathe new life into retailers but how can you make sure you compete effectively? Team work is the key, as Virtualstock’s Tim Hay-Edie explains
#Amazon

Amazon Clicks & Mortar: Marketing stunt or a sign of things to come?

Published 08.10.19 by Retail Technology
Should retail be worried about Amazon making serious moves into bricks and mortar? BLACKBX CEO Patrick Clover takes a look
#Peak season

Ready for peak?

Published 28.08.19 by Retail Technology
Look out here comes peak season, but is the industry ready? NetDespatch’s Matthew Robertson takes a look
#PSD2

What does PSD2 mean for your retail business?

Published 24.07.19 by Retail Technology
Is 14 September 2019 in your business calendar? If you’re in retail it should be. Tom Pugh from Revive Management explains why
#Facebook

Facebook’s currency move

Published 17.07.19 by Retail Technology
Some analysts have been quick to dismiss Facebook’s new Libra cryptocurrency as just another digital currency stunt, but that is a mistake, says Ombori CEO Andreas Hassellöf
#Chatbots

Debunking chatbot myths

Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting
#Instagram

The Instagram influence

Published 31.05.19 by Retail Technology
Instagram has just announced plans to make it easier for users to purchase directly through the platform. So what does this and the rise of social commerce mean for the ecommerce sector? Zilch for Business CEO Philip Belamant explains all
#Leadership

Leading the way

Published 22.03.19 by Retail Technology
Creating a seamless omnichannel experience for consumers is essential, but what’s the secret to a successful strategy? It all comes down to leadership says Claire Stewart from Berwick Partners
#Data

Survive and thrive

Published 04.02.19 by Retail Technology
With so much doom and gloom around retail right now, what will it take to have a successful 2019? NA Consulting founder Naeem Arif thinks data utilisation is key
#Consumers

Winning the hearts of consumers

Published 13.12.18 by Retail Technology
Retail brands need to engage with millennial and Gen Z consumers but how best to do this? Dating apps could be the key says Peter Foster from Match Media Group
#Black Friday

Technology the key to Black Friday survival

Published 07.12.18 by Retail Technology
Is Black Friday still here to stay despite certain retailers choosing to shun it? It should be if you have the right infrastructure to meet consumer demand says Virtualstock co-founder Ed Bradley
#Fat Face

‘Tis the season to integrate

Published 29.11.18 by Retail Technology
Is there a secret ingredient to retail success at in the crucial pre-Christmas period? Sreekanth Cherukuri from Whishworks believes ecommerce integration is the key as Fat Face showed last year
#Black Friday

The Dark Side of Black Friday

Published 21.11.18 by Retail Technology
A good Black Friday period can make a retailer’s year but it can also cause significant brand damage if things go wrong says Andrew Vermes, Senior Consultant at Kepner-Tregoe
#Customer service

Small retailers, big future?

Published 28.10.18 by Retail Technology
Elite retailers are using cutting edge solutions to keep customers happy, but what does the future of customer service look like for small retailers? Nikki Flanders, COO, Opus Energy, takes a look
#Age verification

Verifying sales

Published 25.10.18 by Retail Technology
As today’s retail landscape embraces digital technologies, where does age verification technology fit in? Yoti’s John Abbott argues that it is the last piece in securing seamless retail transactions.
#Voice commerce

Talking sales

Published 28.09.18 by Retail Technology
Is voice commerce overhyped? Or can it be the saviour of the High Street? Infor’s Simon Niesler looks at how to capitalise on the new era of voice shopping
#Overseas expansion

The retail tech travel guide

Published 21.09.18 by Retail Technology
Overseas expansion is playing an increasingly important part in growth strategies, but how do retailers ensure it’s done successfully? Data and analytics are key says Andy Berry, VP EMEA software solutions, at Pitney Bowes
#Crime

The sophisticated shoplifter

Published 23.07.18 by Retail Technology
Shoplifting remains a major problem for retailers despite numerous new anti-theft technologies, why? Flashpoint analyst Rob Cook explains with the help of new research