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Ask The Expert

#AI

Putting the AI in retail

Published 05.07.17 by Retail Technology
We hear a lot about AI and retail but just how much potential does it have to change industry? Matthew Robertson, Co-CEO of NetDespatch, takes a look
#iPhone

Happy birthday iPhone

Published 04.07.17 by Retail Technology
The iPhone is a decade old but what has been its true effect on consumers and what may the future hold? Matthew Knight, head of strategic innovation at media agency Carat, provides some answers
#Big Data

Getting personal with big data

Published 28.06.17 by Retail Technology
James Blake, CEO at Hello Soda, on why personalisation through big data is now essential to retail success

The ecommerce minefield

Published 19.05.17 by Retail Technology
Redesigning ecommerce is a tricky business to get right but what are the major pitfalls to avoid? Giles Colbourne, CEO of cxpartners, takes us the through the major fails for retailers to avoid
#Connectivity

Making that connection

Published 10.05.17 by Retail Technology
Connectivity is essential to the modern retail environment but how do you maximise it? Steve Martin, VP and MD of consulting and analytics Europe at Acxiom, addresses the vital area
#Retail technology

The Human Factor

Published 13.04.17 by Retail Technology
Retail tech success depends on your human operating system, argues eCommera director of consulting Annabel Thorburn
#Fashion

Tech on trend

Published 22.03.17 by Retail Technology
The global Fashion Weeks have been in full swing but what key retail tech trends are emerging from them? Martin McNulty, CEO at Forward3D, sees social media as the catalyst for change
#Uber

Driving force

Published 03.03.17 by Retail Technology
With next day delivery becoming a must-have rather than a nice-to-have for ecommerce companies, could we be about to see an ‘uberisation’ of the delivery market? Matthew Robertson, co-CEO, NetDespatch, thinks so.
#ecommerce

How to re-platform for cross-border ecommerce success

Published 15.09.16 by Retail Technology
Nir Debbi, co-founder and CMO at Global-e, on the importance and key considerations of re-platforming for cross-border ecommerce business
#Mulberry

Should retailers care about what music they play in-store?

Published 18.09.14 by Retail Technology
Music and branding specialist Rob Wood examines the impact of music on a retailer’s brand and customer relationship
#e-commerce

Should e-commerce companies target specialist marketplaces?

Published 02.07.14 by Retail Technology
In answer to our homepage poll, a marketplace distribution expert debates whether e-commerce companies should target specialist marketplaces.
#Store

Tech-empowered staff win at point of sale

Published 31.03.14 by Retail Technology
People management expert John Berry discusses the impact technology is having on retailers' attempts to better inform staff and so improve levels of customer service
#Tesco

Is the Clubcard dead as a loyalty scheme?

Published 26.02.14 by Retail Technology
Simon Towner, retail technology expert, questions whether the scheme, its format and its competitive value are costing Tesco more than it gains
#Sales

Are end-of-season 'sales' the best way to clear stock?

Published 13.02.14 by Retail Technology
Online sales technology expert Phil Bird ponders the short-term gains of selling off surplus stock cheaply against the long-term risks to brand and the bottom line
#Online

Are international sales worth the risk?

Published 31.01.14 by Retail Technology
E-commerce technology expert Phil Rothwell examines whether the opportunities of growing international sales online outweigh the additional regulations and costs
#Big Data

Can Big Data really boost store growth?

Published 23.01.14 by Retail Technology
Customer insight expert Paul Alexander examines the concept of ‘Big Data’ and the benefits it potentially could offer to retailers wanting to drive more store-based sales
#Online

2014: year of mobile, personalisation or smart content?

Published 22.01.14 by Retail Technology
Buoyed by bumper festive trade, IT infrastructure hosting expert Mark King responds explains why monitoring consumer trends will boost the e-commerce boom for retailers in 2014
#RFID

Do the benefits of RFID outweigh the costs?

Published 13.01.14 by Retail Technology
Wireless ‘track and trace’ technologies have long promised to revolutionise the supply chain but, in in answer RetailTechnology's homepage poll, American Apparel's former CIO thinks that time has arrived
#Mobile

Should retailers create their own consumer electronics?

Published 13.11.13 by Retail Technology
As a number of retailers release they own tablet devices in time for the Christmas shopping season, digital agency chief Peter Veash questions their impact on the retail landscape
#Web

What makes a website a winner?

Published 23.10.13 by Retail Technology
Following the RetailTechnology.co.uk Ask The Expert homepage poll, multichannel consultant expert Martin Newman highlights findings from a new retail website usability report