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Ask The Expert

#COVID-19

COVID-19: A post-COVID retail world

Published 10.06.20 by Retail Technology
Following the rapid transformation of the retail sector in recent months, what will post-COVID retail look like? Kooomo CEO Ciaran Bollard gives his assessment
#Video conferencing

Getting the full picture

Published 05.06.20 by Retail Technology
COVID-19 has thrust video conferencing into the spotlight, but how important can it be to retailers? Jens Vang Lauridsen, VP of UK and Ireland at Lifesize, examines the benefits
#Last Mile

Going the Last Mile

Published 06.05.20 by Retail Technology
The customer last mile journey on order delivery has become all important, but how do you ensure you provide the best possible experience? Darko Atijas of True Altitude provides his expert opinion
#COVID-19

COVID-19: How traditional retail can fight back

Published 15.04.20 by Retail Technology
COVID-19 has traditional retailers gasping for breath while the ecommerce pure plays have the mildest of symptoms. There is a war on but surrender is not an option says Tim Hay-Edie from Virtualstock
#COVID-19

The COVID-19 playbook

Published 03.04.20 by Retail Technology
COVID-19 has put considerable pressure on the retail supply chain, so how do you ensure you rise to the challenge? Matthew Robertson, Co-CEO, NetDespatch, outlines the path
#Coronavirus

Working from home tips during COVID-19 crisis

Published 25.03.20 by Retail Technology
Are you working from home due to the COVID-19 outbreak? Are you finding it a difficult change to make? Here are five tips from HackerOne CEO Marten Mickos on remote work best practice
#Coronavirus

Retail resilience amid COVID-19

Published 23.03.20 by Retail Technology
Amid the turmoil of the COVID-19 pandemic, how do online retailers maximise productivity? Richard Bendelow, CEO of Aero Commerce, gives some timely advice
#Returns

The Returns Opportunity

Published 27.02.20 by Retail Technology
As the retail industry comes out of another stressful returns period, can there really be anything positive to come of it? Tim Hay-Edie of Virtualstock says yes
#Business 4.0

Is retail ready for a Business 4.0 future?

Published 03.02.20 by Retail Technology
Retailers are striving to be future ready but how do they take advantage of a Business 4.0 future? CS Krishnan from Tata Consultancy Services explains
#AI

Time for retailers to swap DIY for AI?

Published 10.01.20 by Retail Technology
Have you made a New Year resolution? If you’re a retailer it should be to embrace AI, argues Blue Yonder founder Michael Feindt
#Peak trading

Prepping for peak success

Published 13.12.19 by Retail Technology
This has been a troubling peak season for retailers but there are lessons to be learnt. Rob DeStefano from Ivanti Supply Chain looks at some best practice for a successful peak season
#Extended range

The extended range fitness test

Published 04.12.19 by Retail Technology
Offering an extended range can breathe new life into retailers but how can you make sure you compete effectively? Team work is the key, as Virtualstock’s Tim Hay-Edie explains
#Amazon

Amazon Clicks & Mortar: Marketing stunt or a sign of things to come?

Published 08.10.19 by Retail Technology
Should retail be worried about Amazon making serious moves into bricks and mortar? BLACKBX CEO Patrick Clover takes a look
#Peak season

Ready for peak?

Published 28.08.19 by Retail Technology
Look out here comes peak season, but is the industry ready? NetDespatch’s Matthew Robertson takes a look
#PSD2

What does PSD2 mean for your retail business?

Published 24.07.19 by Retail Technology
Is 14 September 2019 in your business calendar? If you’re in retail it should be. Tom Pugh from Revive Management explains why
#Facebook

Facebook’s currency move

Published 17.07.19 by Retail Technology
Some analysts have been quick to dismiss Facebook’s new Libra cryptocurrency as just another digital currency stunt, but that is a mistake, says Ombori CEO Andreas Hassellöf
#Chatbots

Debunking chatbot myths

Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting
#Instagram

The Instagram influence

Published 31.05.19 by Retail Technology
Instagram has just announced plans to make it easier for users to purchase directly through the platform. So what does this and the rise of social commerce mean for the ecommerce sector? Zilch for Business CEO Philip Belamant explains all
#Leadership

Leading the way

Published 22.03.19 by Retail Technology
Creating a seamless omnichannel experience for consumers is essential, but what’s the secret to a successful strategy? It all comes down to leadership says Claire Stewart from Berwick Partners
#Data

Survive and thrive

Published 04.02.19 by Retail Technology
With so much doom and gloom around retail right now, what will it take to have a successful 2019? NA Consulting founder Naeem Arif thinks data utilisation is key