Ask The Expert
#AI
AI is altering the industry path to purchase
Published 04.12.25 by Toby Pickard, IGD Retail Futures Senior Partner
In the first of an exclusive, quarterly column, Toby Pickard, IGD Retail Futures Senior Partner, examines how retailers are increasingly adopting artificial intelligence to optimise operations, enhance customer experiences across both digital and physical channels, and improve overall profitability#AI
Building smart: enabling retail’s AI journey with foundational tools
Published 18.11.25 by Retail Technology
Ed Betts, COO, Retail Express, explores the importance of solid foundational data infrastructure in supporting retail’s transition to AI#BlackFriday
The Black Friday transparency conundrum
Published 13.11.25 by James Bates
The traditional November retail crescendo has become a month-long marathon, but behind the excitement of flashing banners and countdown clocks lies a strategic conundrum: are retailers conditioning shoppers to never pay full price again? James Bates, senior retail analyst at Context, takes a look#Connectivity
Connectivity: the hidden backbone of retail innovation
Published 20.10.25 by Daniel Groves, Startup specialist
Startup specialist Daniel Groves argues that businesses must be prepared to embrace retail innovation to stay ahead and, in doing so, should not overlook the vital role connectivity has to play#Social
The growing importance of social media video
Published 13.09.25 by Stokely Howard, Trendy Grandad
Stokely Howard, Creative Director at social media video production specialist Trendy Grandad, explains how retail brands can better utilise YouTube as part of their marketing strategies#AI
AI isn’t just a chatbot
Published 25.07.25 by Neil Holden, Co-founder at Ignite AI Partners
Neil Holden, co-founder at Ignite AI Partners and former Halfords chief information and data officer, argues that AI is the overlooked opportunity in retail operations#AI
Battling fraud with AI
Published 14.07.25 by Retail Technology
As fraud tactics shift, how can retailers tackle ecommerce threats with AI? Philip Plambeck, MD, Computop UK explains#omnichannel
Seamless integration
Published 04.07.25 by Nabil Malouli
Nabil Malouli, SVP of ecommerce and omnichannel, DHL Supply Chain on the power of omnichannel strategies in modern retail#transparency
Retail Transparency Tactics that Actually Work
Published 23.06.25 by Daniel Groves
Transparency in retail is of utmost importance to brands and the customers they serve. As retailers do their best to meet customer needs, predict shopping habits, and provide a competitive service, they are facing significant challenges writes growth specialist Daniel Groves#AI
Unravelling the discerning laziness paradox
Published 02.05.25 by Tim Biddiscombe, Purple Square CEO
How can retailers serve and win the loyalty of customers who are simultaneously highly prescriptive and lazier than ever?#Payments
Building consumer trust through payments
Published 23.04.25 by Antoine Nougué, Checkout.com CRO
The role of payments in building trust: Checkout.com's chief revenue officer outlines how a diversified PSP model can set retailers apart in the digital economy#AI
Getting closer with AI
Published 31.03.25 by Retail Technology
Sammar Farooqi from SAP explains how retailers can get closer to consumers with 5 key behind-the-scenes tech upgrades#media
Retail media - matching the hype
Published 03.03.25 by Retail Technology
Ben Foulkes from Epsilon on why, to live up to the hype, retail media must be at the centre of retail strategy#AI
Staff, safety and AI
Published 12.02.25 by Retail Technology
Neil Pickering from UKG explains how AI and technology can support the safety and wellbeing of retail staff#Centric
Future Retail View: Running to stay ahead with new footwear developmentsÂ
Published 07.02.25 by Miya Knights, Publisher
Retail Technology spoke to Niccole Emery, Professional Services Business Consultant at Black Ink, about outdoor footwear industry requirements to optimise product lifecycle management and keep pace with demand#trends
What will 2025 hold for retail
Published 31.01.25 by Retail Technology
Guy Elliott from Publicis Sapient on what trends will shape retail in 2025#Trends
2025 - the shape of things to come
Published 06.01.25 by Retail Technology
Guy Elliott from Publicis Sapient looks at the trends to shape retail in 2025#Loss prevention
Safeguarding in retail
Published 20.12.24 by The Disclosure and Barring Service
The Disclosure and Barring Service discusses the development of online services to help safeguarding in retail to ensure the well-being and safety of both staff and customers#2025
Independents and tech to shape 2025 high street
Published 19.12.24 by Retail Technology
Faire UK GM Charlotte Broadbent on how independent retailers will help shape the high street in 2025#Content
Boosting sales by transforming customer digital experiences
Published 02.12.24 by Retail Technology
Conor Egan, Vice President, Product, Contentstack, explains how retailers can drive sales by transforming customer digital experiences through their choice of content management system
